Roel Moreno
The Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Fluent in both Spanish & English a quick learner & punctual and always meets deadlines
Overview
12
12
years of professional experience
Work History
Security Guard
Allied Universal Security Services
New York, NY
09.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
Security Guard
Andy Frain Security
Queens, NY
06.2019 - 06.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Completed shift handover reports and debriefed next shift upon arrival.
Busser
Pier A Harbor House
New York, NY
11.2016 - 11.2018
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Trained new staff in bussing and cleaning procedures.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Prep Dishwasher
Bronx Zoo
New York, NY
10.2013 - 10.2014
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Paid close attention to instructions from supervisor to complete tasks on time.
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Increased machine efficiency by scraping and pre-washing dishes.
Housekeeper
Northern Manhattan Rehab Center
New York, NY
09.2012 - 10.2013
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Restocked room supplies such as facial tissues for personal touch with every job.
Education
High School Diploma -
06.2019
High School Diploma -
09.2012
Skills
- CCTV Monitoring
- Microsoft Outlook
- Ground Patrol
- Microsoft Office
- Microsoft Excel
- Customer Satisfaction
- Standards of Excellence
- Superb Surveillance Skills
- Critical Thinking
- Time Management
- Speaking
- Monitoring
Timeline
Security Guard - Allied Universal Security Services
09.2021 - Current
Security Guard - Andy Frain Security
06.2019 - 06.2019
Busser - Pier A Harbor House
11.2016 - 11.2018
Prep Dishwasher - Bronx Zoo
10.2013 - 10.2014
Housekeeper - Northern Manhattan Rehab Center
09.2012 - 10.2013
Apex Technical School - High School Diploma,
New Explorers High School - High School Diploma,