Roeshelle Robinson
CMA-CPT PSR II
Westwego,LA
Summary
Compassionate and detail-oriented Phlebotomist with extensive experience at Quest Diagnostics. Skilled in venipuncture and patient care, I excelled in training new hires and enhancing patient experiences. My commitment to quality control and HIPAA compliance ensured accurate specimen handling and timely results, fostering strong relationships with patients and colleagues alike. I follow all instructions and stay within compliance guidelines. I respect and appreciate working for an amazing organization that , treat every patient with integrity.
Overview
25
25
years of professional experience
1
1
Certification
1
1
Certified Medical Assistant
Work History
Phlebotomist
Quest Diagnostics
01.2007 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- I’ve trained floaters and new hires to work in my office.
- I have been a floater going to different sites to help out .
- Certified Licensed CPT
Phlebotomist
LabCorp
03.2003 - 03.2007
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Collected Oral DNA samples
- I collected Drug screens
- Training specialist , I’ve trained new hires to work in their doctors offices correctly.
- I’ve drawn geriatric and adolescents bloodwork.
- I was a floater going to various locations and setting up IOP’s .
Education
Medical Assistant - Medical Assistance
12.1999
I received my CMA , Healthcare Management, EKG,Billing and Coding and Phlebotomist certification .
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA compliance
- Butterfly needle technique
- Sample and specimen collection
- Patient confidentiality
- Specimen labeling procedures
- Patient support
- Capillary puncture
- Data entry
- Infection control
- Quality control
- Paperwork processing
- Pediatric phlebotomy
- Geriatric phlebotomy
- Medical records management
- Health education
- Quality assurance
- Medical terminology
- Sanitation and sterilization
- Laboratory procedures understanding
- Time management
- Multitasking Abilities
- Teamwork and collaboration
- Problem-solving
- Decision-making
- Team leader
- Workload management
- Relationship building
Certification
National Healthcareer Association
Language
Spanish
Languages
Spanish
Limited Working
English
Native or Bilingual
Accomplishments
- Improved blood collection process by preparing supplies to match patient load.
- Oversaw team of [Number] phlebotomists in lab processing over [Number] samples daily.
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Achieved recognition on PATOS through out the year.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Phlebotomist - Quest Diagnostics
01.2007 - Current
Phlebotomist - LabCorp
03.2003 - 03.2007
Bryman College - Medical Assistant , Medical Assistance
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