Rogan Rust
Springfield,Oregon
Summary
Dynamic and customer-focused Ice Cream Server at Mr Ice Cream, skilled in cash handling and delivering exceptional service. Enhanced customer satisfaction through efficient order preparation and effective communication. Proven ability to thrive under pressure while maintaining a clean and organized workspace, fostering a welcoming environment for all patrons.
Overview
1
1
year of professional experience
Work History
Ice Cream Server
Mr Ice Cream
11.2023 - 02.2025
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Kept tidy and organized area to comply with cleanliness standards.
Education
Diploma - Music
Springfield High School
Springfield, ORSkills
- Performance skills
- Collaboration
- Customer service
- Ice cream preparation
- Cash handling
- Public speaking
Timeline
Ice Cream Server
Mr Ice Cream
11.2023 - 02.2025
Diploma - Music
Springfield High School
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