Rogelio Adame
Austin,TX
Summary
Driver/Sales Specialist with extensive experience in both, excelling in logbook management and customer service. Skilled in vehicle maintenance and load securing, ensuring safety and compliance in all operations. Bilingual in Spanish, facilitating effective communication.
Overview
21
21
years of professional experience
Work History
Driver Specialist
Grime Time
Austin, TX
04.2024 - 08.2025
- Operated delivery vehicles efficiently, adhering to safety regulations and company policies.
- Managed route planning to optimize delivery schedules and reduce delays.
- Maintained accurate logs of vehicle inspections and maintenance records.
- Collaborated with team members to streamline loading processes for timely deliveries.
- Provided exceptional customer service during deliveries, resolving issues promptly.
- Assisted in training new drivers on operational procedures and best practices.
- Improved communication with dispatchers to ensure accurate updates on delivery status, enhancing customer experience.
- Performed thorough pre-trip inspections of the vehicle before every shift, minimizing downtime due to mechanical issues.
- Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
Tanker Truck Driver
Nextier Oil Services
San Antonio, TX
11.2023 - 04.2024
- Operated tanker trucks to transport hazardous materials safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle compliance with safety regulations.
- Maintained accurate logs of driving hours, cargo, and fuel usage for regulatory compliance.
- Communicated effectively with dispatch regarding route changes and delivery schedules.
- Achieved on-time deliveries by carefully planning routes and efficiently managing driving time.
- Operated specialized equipment such as pumps, hoses, valves, and fittings during the loading and unloading process securely.
- Followed OSHA and DOT requirements to minimize risks and company liabilities.
Flatbed Truck Driver
ASM Trucking
Austin, TX
09.2020 - 11.2023
- Operated flatbed trucks to transport goods safely and efficiently across designated routes.
- Loaded and secured cargo using appropriate tools and techniques to prevent damage during transit.
- Conducted pre-trip inspections to ensure vehicle safety compliance and operational readiness.
- Communicated effectively with dispatch regarding load statuses, route changes, and delivery timelines.
- Ensured cargo safety by properly securing loads with chains, straps, and tarps.
- Maintained vehicle cleanliness and functionality, performing regular inspections and necessary repairs.
Delivery Driver
Travis Roofing Supply
Austin, TX
08.2015 - 03.2020
- Delivered roofing materials to job sites, ensuring timely and accurate shipments.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Assisted in loading and unloading materials, optimizing space and weight distribution.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Communicated effectively with customers regarding delivery schedules and service inquiries.
- Collaborated with warehouse staff to coordinate stock availability for upcoming deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
Sales Manager
Yumi Ice Cream Co
Austin, TX
01.2014 - 08.2017
- Led sales team to achieve quarterly revenue targets through strategic planning and execution.
- Developed and implemented training programs to enhance team performance and product knowledge.
- Analyzed market trends to identify opportunities for new product launches and promotions.
- Fostered relationships with key clients, enhancing customer loyalty and repeat business.
- Collaborated with marketing to create impactful campaigns that increased brand visibility and engagement.
- Conducted regular performance reviews to assess team progress against goals and implement improvements.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Sales Associate
Nordstrom
Austin, TX
08.2004 - 01.2014
- Enhanced customer satisfaction by providing personalized service and product recommendations.
- Collaborated with team members to achieve sales targets and maintain store presentation standards.
- Managed inventory levels through regular stock assessments and timely replenishment orders.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Analyzed customer feedback to identify trends and improve service delivery strategies.
- Developed strong relationships with customers, resulting in repeat business and loyalty programs participation.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Travis High School
Austin, TXSkills
Logbook management
Decision-making under pressure
Team collaboration
Excellent navigation
Driver training experience
Load securing proficiency
Vehicle maintenance
Customer service
Problem-solving
Attention to detail
Verbal and written communication in Spanish
Valid Driver's license
Languages
Spanish
Native or Bilingual
Timeline
Driver Specialist
Grime Time
04.2024 - 08.2025
Tanker Truck Driver
Nextier Oil Services
11.2023 - 04.2024
Flatbed Truck Driver
ASM Trucking
09.2020 - 11.2023
Delivery Driver
Travis Roofing Supply
08.2015 - 03.2020
Sales Manager
Yumi Ice Cream Co
01.2014 - 08.2017
Sales Associate
Nordstrom
08.2004 - 01.2014
High School Diploma -
Travis High School