Rogelio D Lagunas
Homestead
Overview
10
10
years of professional experience
1
1
Certification
Work History
Beverage Delivery Driver / Barback
Ocean Reef Club Key Largo
08.2022 - Current
- Completed rush deliveries on tight timetables to satisfy member / guest needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Executed regular inventory checks, maintaining correct supply quantities for scheduled activities.
Developmental Manager
Trulieve INC
04.2021 - Current
- Manages personnel, inventory purchasing and tracking, sales goals and bonus targets, as well as the general day-to-day operations for various stores as needed.
- Supervise, train, and developed multiple teams of employees for various locations around Florida. Focused on delivering exceptional patient care, whilst understanding both HIPPA and DOH policies.
- Maintains back-office as well as front-of-house administrative responsibilities associated with budget/finance, logistics, human resources, and facility operations.
- Supervisor: Mary Ramos (305 300 7696)
- Okay to contact this Supervisor: Yes
Setup Conference service houseperson
Ocean Reef Club INC
11.2019 - 04.2021
- Oversaw and was responsible for planning, setting up, and breaking down all meetings for both guests and member events for the club.
- Attended weekly meetings and attentively followed up with emails to fill requests and modifications of the banquet event order (BEO) for all events accurately and thoroughly.
- Assisted management with daily and weekly operations of all banquet event orders for the club and various company retreats.
- Cataloged paperwork and maintained daily reports, event discrepancies, and maintained back-office administration.
- Supervisor: John Riley (305-522-5267)
- Okay to contact this Supervisor: Yes
Aftercare Director
Summerville Advantage Academy
04.2015 - 06.2019
- Oversaw all aspects of the aftercare program at the school year-round.
- Proficient in using relevant attendance and ledger programs including (but not limited to) Ez Care and Timeclock, worked with the ELC website to stay certified for child care services.
- Communicated with caregivers regularly as they pick up their children in order to understand each child-specific needs, areas of improvement, and billing for the program.
- Maintained and organized schedules for the regular school year, summer and spring break camps, and teacher planning days.
- Managed and collaborated the afterschool program for over 200 students and 8 full-time staff.
- Was responsible for unlocking and locking the school and facilities daily.
Education
Bachelor Of Business Administration And Management - Business Management
Miami Dade College
Homestead, FL12.2021
Associate's degree - Chemistry
Miami Dade College
Homestead, FL06.2016
High school diploma or equivalent - undefined
south dade senior high
Homestead, FL06.2012
Skills
- Positive attitude
- Customer service
- Teamleader and collaborater
- Attention to detail
- Problem-solving
Certification
- Internship senior year at the University of Florida T.R.E.C Tropical Research and Education Center
- Hospitality and Tourism Management Certification Florida Atlantic University
- OSHA 10 certified
Language Skills
English Advanced Advanced Advanced
Spanish Advanced Advanced Advanced
Italian Novice Novice Novice
Additional Information
- Natural mentor and great communicator.
- Proficient learner and educator.
- Technology literate.
Timeline
Beverage Delivery Driver / Barback
Ocean Reef Club Key Largo
08.2022 - Current
Developmental Manager
Trulieve INC
04.2021 - Current
Setup Conference service houseperson
Ocean Reef Club INC
11.2019 - 04.2021
Aftercare Director
Summerville Advantage Academy
04.2015 - 06.2019
Associate's degree - Chemistry
Miami Dade College
High school diploma or equivalent - undefined
south dade senior high
Bachelor Of Business Administration And Management - Business Management
Miami Dade College
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