Rogelio Perez
Victorville,CA
Summary
Dedicated professional skilled in multitasking and organization within caregiving and service roles. Proven ability to monitor client health and coordinate care effectively, leading to enhanced client satisfaction and well-being.
Overview
1
1
Language
1
1
Certification
38
38
years of professional experience
Work History
Caregiver
Socorro Perez
Victorville, CA
12.2016 - 07.2024
- Assisted clients with daily living activities and personal care routines.
- Monitored client health, reporting changes to healthcare professionals promptly.
- Established trusting relationships with clients, enhancing emotional support and well-being.
- Coordinated medication schedules, ensuring compliance with prescribed regimens.
Seasonal Worker
UPS
Victorville, CA
11.2016 - 12.2016
- Collaborated with team members to meet tight deadlines during peak seasons.
- Operated machinery for package sorting and loading, ensuring efficient workflow.
- Handled inbound and outbound shipments, verifying accuracy of deliveries.
- Assisted in maintaining cleanliness and organization of work areas to enhance safety.
- Adapted quickly to changing priorities and workloads in a fast-paced environment.
Directory Assistance Operator
Verizon
Victorville, CA
06.2004 - 10.2013
- Managed high-volume directory assistance calls, delivering accurate information efficiently.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Trained new operators on systems and protocols to ensure operational consistency.
- Implemented quality assurance measures, enhancing service accuracy and customer satisfaction.
- Streamlined call handling processes, reducing average response time while maintaining quality standards.
Custodial Technician
Millard Corporation
Victorville, CA
05.2002 - 10.2003
- Operated industrial cleaning equipment to maintain cleanliness and safety standards across facilities.
- Conducted routine inspections to identify maintenance needs, ensuring operational efficiency.
- Developed and implemented cleaning schedules, enhancing workflow consistency and productivity.
- Trained new custodial staff on best practices for safety and equipment usage.
Delivery Driver
Commercial Wood Products
Adelanto, CA
06.1995 - 08.2003
- Operated delivery vehicles to transport products efficiently and safely to customer locations.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed delivery schedules, optimizing routes for timely product distribution.
- Maintained accurate records of deliveries, including invoices and receipts.
- Collaborated with warehouse staff to coordinate loading and unloading of products.
- Trained new drivers on company policies, safety protocols, and route navigation techniques.
- Implemented process improvements that enhanced delivery efficiency and reduced delays.
Mobile Home Repair
M&P Mobile Home
Victorville, CA
03.1992 - 06.1995
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Delivery Driver
Walnut Valley Finishing
Adelanto, CA
02.1990 - 07.1992
- Provided exceptional customer service during deliveries, addressing inquiries and resolving issues promptly.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
Copy Room Clerk
O'neil Data Systems
Los Angeles, CA
03.1986 - 09.1989
- Processed and organized data entries to ensure accuracy and efficiency.
- Maintained filing systems for easy retrieval of information.
- Collaborated with team members to streamline administrative workflows.
- Monitored inventory levels and coordinated supplies as needed.
- Assisted in training new staff on operational procedures and software tools.
Doorman
Century Theatres
North Hollywood, CA
10.1987 - 06.1988
- Greeted patrons, ensuring a welcoming atmosphere and seamless entry experience.
- Assisted guests with inquiries, providing accurate information about showtimes and amenities.
- Monitored theater entrances, maintaining safety protocols and crowd control during peak hours.
- Coordinated with security staff to address any disturbances or emergencies swiftly and effectively.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
Education
No Degree - Computer Science
Victor Valley College
Victorville, CA06-1990
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Multitasking and organization
- Strong ethics
Certification
forklift
Languages
English
Native or Bilingual
Timeline
Caregiver
Socorro Perez
12.2016 - 07.2024
Seasonal Worker
UPS
11.2016 - 12.2016
Directory Assistance Operator
Verizon
06.2004 - 10.2013
Custodial Technician
Millard Corporation
05.2002 - 10.2003
Delivery Driver
Commercial Wood Products
06.1995 - 08.2003
Mobile Home Repair
M&P Mobile Home
03.1992 - 06.1995
Delivery Driver
Walnut Valley Finishing
02.1990 - 07.1992
Doorman
Century Theatres
10.1987 - 06.1988
Copy Room Clerk
O'neil Data Systems
03.1986 - 09.1989
No Degree - Computer Science
Victor Valley College