Rogelio Santana

Provide comprehensive oversight and management of emergency and building management processes in a government construction project and office building with 400 occupants.

Developed, implemented, and enforced established policies, procedures, and best practices related to emergency management, ensuring the safety and security of building occupants.

Coordinate with the Base Safety Manager and other base personnel to align emergency and safety management practices with broader base policies.

Manage building operations by working closely with contractors, vendors, base civil engineers, and other relevant stakeholders to ensure the office building is maintained to the highest standards.

Facilitate effective communication and collaboration among all parties involved in the maintenance and operation of the facility.

Overseeing the coordination, implementation, and evaluation of Air Force initiatives aimed at optimizing how the government handles and leverages its information assets to include the creation of associated procedures, policy, and instructions.

Perform workflow analysis to identify opportunities for process improvements. Ensure compliance with directives for 3,500 personnel with access to classified or sensitive materials. Deliver technical and administrative guidance to personnel and customers in multiple locations on a military installation.

• Sourced, vetted and managed vendors needed to accomplish project goals.
• Oversaw the installation of an industrial grade degausser, disintegrator, and shredder.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Coordinated material procurement and required services for projects within budget requirements.
• Developed and initiated projects, managed costs, and monitored performance.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Drafted project reports to identify successful outcomes, insights and future recommendations.
• Managed risk assessments in an industrial environment and implemented mitigation strategies to minimize potential issues/hazards during project execution.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

Served as Operations Supervisor for Palladian Services, a full-service company delivering concierge service to multiple properties throughout the Boston metropolitan area.

• Encouraged and promoted ideas aligned to business needs and benefits.
• Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
• Generated reports detailing findings and recommendations
• Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
• Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.

Overall responsible for in ensuring that their work center operates effectively, safely, and in accordance with Navy standards. Responsible for the material condition of various weapon launching systems and its associated maintenance. Supervised 4 sailors to successfully carry out maritime operations.

• Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
• Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to senior leadership.
• Optimized inventory management through accurate forecasting, minimizing waste while maintaining adequate stock levels for successful operations with severe contraints.
• Monitored daily progress and work quality to provide guidance and direction to mechanics.
• Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
• Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
• Maintained open lines of communication with senior leadership, providing regular updates on work center performance and addressing any concerns in a timely manner.