Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rogelio Vargas

Deerfield Beach

Summary

Dedicated customer service professional with strong verbal and written communication skills. Ready to apply analytical and problem-solving skills to help teams resolve customer complaints and foster long-term customer relationships. Confidently adjusts to changing situations and works well under pressure.

Overview

2
2
years of professional experience

Work History

Driver

Dominoes
04.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Server

Ihop
02.2023 - 03.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Electrician

Pomeroy Electric
06.2022 - 03.2023
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
  • Performed routine and complex maintenance and repairs on various electrical equipment.
  • Installed ground leads and connected power cables to equipment.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
  • Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
  • Stored and maintained power tools and equipment for each job.
  • Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
  • Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
  • Troubleshot and repaired malfunctioning systems and components.
  • Connected wires to circuit breakers, transformers or other components.
  • Replaced and repaired lighting fixtures and electrical control and distribution equipment.
  • Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
  • Followed state and local building regulations based on National Electrical Code.
  • Spliced, joined and connected wire to fixtures and other electrical components.

Cook

Wingstop
10.2022 - 12.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Managed opening and closing shift kitchen tasks.

FOH Team Member

Charm City Burger
04.2021 - 05.2022
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Helped guests at tables when in need of assistance.

Education

High School Diploma -

Somerset Academy Key
Deerfield Beach, FL
06.2022

Skills

  • Confidentiality Understanding
  • Adjusting Routes
  • Assessing Conditions
  • Scheduled Services
  • Time Management
  • Managing Multiple Tasks
  • Shipping and Receiving Understanding
  • Stockroom Procedures
  • Materials Transport
  • Customer Service

Timeline

Driver

Dominoes
04.2023 - Current

Server

Ihop
02.2023 - 03.2023

Cook

Wingstop
10.2022 - 12.2022

Electrician

Pomeroy Electric
06.2022 - 03.2023

FOH Team Member

Charm City Burger
04.2021 - 05.2022

High School Diploma -

Somerset Academy Key

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Rogelio Vargas