Roger Alexander
Parkland ,FL
Summary
Dynamic operations supervisor with a proven track record at Sunshine Cleaners, LLC, excelling in team leadership and customer service. Recognized for enhancing staff performance and achieving high customer satisfaction through effective communication and conflict resolution. Skilled in facilities inspection and equipment management, fostering a productive and positive work environment.
Overview
24
24
years of professional experience
Work History
Supervisor of Operations
Sunshine Cleaners, LLC
06.2001 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
Education
Graphic And Digital Design
Mcfatter Technical College
Davie, FL05.2001
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Facilities inspection
- Equipment management
- Problem-solving
Timeline
Supervisor of Operations
Sunshine Cleaners, LLC
06.2001 - Current
Graphic And Digital Design
Mcfatter Technical College