Roger Alvarado
San Antonio,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Seafood Salary Manager
H.E. Butt Grocery Company
03.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Seafood Lead
H.E. Butt Grocery Company
08.2017 - 12.2018
- Consistently met deadlines for orders by effectively managing time-sensitive tasks related to seafood processing.
- Achieved superior product presentation through meticulous cutting, portioning, and packaging techniques.
- Set a positive example for colleagues as a dedicated team player who consistently demonstrated a strong work ethic and commitment to excellence.
- Contributed to store-wide goals by collaborating with other departments on cross-merchandising initiatives.
- Provided exceptional customer service by promptly addressing questions and assisting with special requests.
- Reduced shrinkage through proper handling, storage, and rotation of products.
- Assisted in inventory management, ensuring optimal stock levels and minimal waste.
- Cleaned and sanitized equipment, tools, and work surfaces.
- Assisted customers with product selection by making recommendations and suggestions based on customer needs.
Warehouse Leadman
Oak Farms Dairy
03.2007 - 07.2015
- Improved warehouse efficiency by streamlining inventory management and implementing organizational systems.
- Developed a preventive maintenance program that minimized equipment breakdowns, reducing delays in daily activities.
- Reduced order fulfillment errors by closely monitoring picking and packing processes.
- Enhanced team productivity through effective delegation, training, and supervision of warehouse staff.
- Improved employee morale by recognizing individual achievements and promoting a positive work environment.
- Maintained a safe working environment by enforcing strict adherence to safety regulations and protocols.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
Education
GED -
Edison High School
San Antonio, TXSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Strategic Planning
- Staff Development
- Schedule Preparation
- Business Planning
- Financial Management
- Expectation setting
- Problem Resolution
- Decision-Making
Certification
Certified Food Safety Manager
Timeline
Seafood Salary Manager
H.E. Butt Grocery Company
03.2020 - Current
Seafood Lead
H.E. Butt Grocery Company
08.2017 - 12.2018
Warehouse Leadman
Oak Farms Dairy
03.2007 - 07.2015
GED -
Edison High School
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