Roger Bandoma
Providence
Summary
Dynamic retail leader with extensive experience at Luxottica, excelling in customer service and problem-solving. Proven track record in enhancing operational efficiency and driving revenue growth through strategic inventory management and staff training. Adept at fostering customer relations and optimizing financial performance, ensuring alignment with corporate objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager
Luxottica Optical
09.2024 - 09.2025
- Monitored sales performance metrics to identify trends and inform strategic decisions for inventory management.
- Developed and maintained effective budgeting and forecasting processes to optimize store financial health.
- Collaborated with upper management to align store goals with corporate objectives and initiatives.
- Analyzed customer feedback to develop targeted strategies for enhancing service delivery and satisfaction.
Multi-Unit Manager
Luxottica Retail, Sunglass Hut
09.2022 - 09.2024
- Managed daily operations across multiple locations, ensuring adherence to company policies and procedures.
- Implemented inventory control measures that streamlined stock management processes and reduced excess inventory.
- Conducted regular sales performance analysis to identify trends and opportunities for revenue growth.
- Facilitated staff training initiatives, enhancing team knowledge on product features and selling techniques.
Manager
Luxottica - Sunglass Hut
01.2013 - 02.2022
- Developed and implemented training programs to enhance team skills and knowledge.
- Executed budget oversight by monitoring expenses and optimizing resource allocation.
- Facilitated stakeholder engagement through regular communication and feedback sessions.
- Streamlined operational processes to improve efficiency and reduce turnaround times.
Education
Bachelor of Arts - Political Science And Government
American Public University
Charleston, WV06-2022
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Accomplishments
- Supervised team of 15 staff members.
- Recruited 1 successful new managers within one year.
- Exceeded monthly store sales goals 7 months in a row.
- Resolved product issue through consumer testing.
Certification
- Accufit Digital Measurement May, 2010
- Leadership Training April, 2012
- Inclusion and Diversity June, 2015
- Asset Protection February, 2024
- Organization of a community September, 2024
Languages
French
Full Professional
English
Full Professional
Timeline
Store Manager
Luxottica Optical
09.2024 - 09.2025
Multi-Unit Manager
Luxottica Retail, Sunglass Hut
09.2022 - 09.2024
Manager
Luxottica - Sunglass Hut
01.2013 - 02.2022
Bachelor of Arts - Political Science And Government
American Public University