Roger Byrd
Leggett & Platt
Social Circle,GA
8
years of professional experience
Dependable technician with hands-on experience in diagnosing and repairing equipment. Known for a strong work ethic and adaptability, contributing to increased equipment lifespan and reduced downtime through effective maintenance strategies.
Work History
Restaurant Team Member
2 Years 1 Month- Processed customer payments and balanced cash drawers.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Monitored food quality and freshness throughout the day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Adjusted food preparation methods in accordance with customer requests.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Prepared food orders, cooking on grill and operating fry station.
- Contributed to restaurant's reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Implemented process improvements that reduced order preparation time and increased customer satisfaction ratings.
Walmart Associate
7 Months- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Trained new associates on operational procedures and customer service standards.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Monitored and maintained cleanliness of sales floor, ensuring compliance with safety regulations.
- Prioritized helping customers over completing other routine tasks in the store.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
Restaurant Team Member
8 Months- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Collaborated with team members to efficiently execute tasks during peak hours, enhancing workflow.
- Trained new employees on operational procedures and customer service protocols to maintain high standards.
- Operated kitchen equipment and maintained cleanliness standards to ensure food safety compliance.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Prepared food orders, cooking on the grill and operating the fry station.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Used proper techniques to prepare food and ingredients.
- Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Taco Bell Team Member
2 Years 4 Months- Delivered exceptional customer service, ensuring satisfaction during high-volume shifts.
- Operated point-of-sale systems accurately, processing transactions efficiently.
- Collaborated with team members to streamline food preparation processes, enhancing service speed.
- Maintained cleanliness and organization of dining and kitchen areas, adhering to health standards.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Brewed coffee and tea and changed out drink station syrups.
Attendant Technician
2 Years 5 Months- Diagnosed and repaired complex technical issues in equipment and systems.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Conducted detailed diagnostics to identify issues, leading to a a a decrease in system downtimes.
- Streamlined maintenance procedures to enhance operational efficiency and reduce downtime.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased equipment lifespan by performing preventive maintenance and timely repairs.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Conducted routine inspections to ensure compliance with safety regulations and standards.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Optimized system performance through testing and analysis.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance through testing and analysis.
- Increased equipment lifespan by performing preventive maintenance and timely repairs.
- Conducted detailed diagnostics to identify issues, leading to a a decrease in system downtimes.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Developed comprehensive documentation for repair processes and maintenance schedules.
Education
High School Diploma
- Relevant Coursework: Bussiness & Agriculture
- 3.0 GPA
- Ranked in Top 15% of class
- Extracurricular Activities: Weight Training, Agriculture & Bussiness
Skills
Maintenance
Hygiene standards
Work under pressure
Kitchen equipment operation
Routine Inspections
System setup
System Tests
Food preparation techniques
Fast-paced service
Hydraulic repair
Engine repair
Seal replacements
Belt replacements
Fluid exchanges
Point-of-sale operation
Lubrication
Ignition technology
Ignition repair
Repairs
Order accuracy
Inventory management
OSHA compliance
Food presentation skills
Stock replenishment
Quality control checks
Team collaboration
Customer service techniques
Prioritizing tasks
Relationship building
Repair skills
Cleanliness and hygiene
Task management
Timeline
Attendant Technician
Leggett & Platt
03.2024 - CurrentRead More
Taco Bell Team Member
MRCO
11.2021 - 03.2024Read More
Restaurant Team Member
Burger King
03.2021 - 11.2021Read More
Walmart Associate
Walmart
07.2020 - 02.2021Read More
Restaurant Team Member
McDonald's Restaurant
06.2018 - 07.2020Read More
Monroe Area High School
High School Diploma
Read More