Roger Chen
Los Angeles,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues while working towards a B.A in Economics at UCLA.
Overview
5
5
years of professional experience
Work History
Barista
Peet's Coffee
03.2022 - Current
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Senior Lifeguard
City Of Daly City
10.2018 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming poo
- Attentively monitored swimmers to identify distress
Education
Bachelor of Arts - Economics
University of California - Los Angeles
Los Angeles, CA06.2025
Associate of Arts - Economics
College of San Mateo
San Mateo, CA05.2023
High School Diploma -
Oceana High School
Pacifica05.2021
Skills
- Leading Employees
- Exceptional Customer Service
- Communications Strategies
- Machinery Upkeep
- Product Display
- Espresso Machine Operation and Maintenance
- Suggestive Selling
- Point-of-Sale (POS) Software
Languages
English
Native or Bilingual
Chinese (Cantonese)
Professional Working
Timeline
Barista
Peet's Coffee
03.2022 - Current
Senior Lifeguard
City Of Daly City
10.2018 - Current
Bachelor of Arts - Economics
University of California - Los Angeles
Associate of Arts - Economics
College of San Mateo
High School Diploma -
Oceana High School
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