Roger Figg
Ocala,FL
Summary
Dedicated mechanic with extensive experience in heavy equipment and engine repair. Known for implementing process improvements that enhance efficiency and reduce turnaround times. Committed to fostering a collaborative environment and mentoring junior technicians for skill development.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Mechanic Shop Foreman
Linder Industrial Machinery
06.2018 - 10.2020
- Supervised daily operations to ensure efficient workflow and adherence to safety standards.
- Trained and mentored junior mechanics, fostering skill development and collaboration.
- Implemented process improvements that increased shop productivity and reduced turnaround times.
- Conducted regular equipment inspections to maintain optimal performance and minimize downtime.
- Developed maintenance schedules that improved equipment longevity and reliability in service delivery.
- Coordinated with parts suppliers to ensure timely availability of necessary components for repairs.
- Resolved technical issues by diagnosing problems accurately and providing effective solutions promptly.
- Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
Truck Driver
Deep South
02.2017 - 10.2018
- Operated heavy-duty trucks for regional and long-haul deliveries.
- Ensured compliance with federal and state transportation regulations.
- Conducted pre-trip inspections to maintain vehicle safety and performance standards.
- Managed logistics for timely delivery, optimizing route efficiency.
- Maintained accurate records of mileage, fuel consumption, and cargo documentation.
- Collaborated with dispatch teams to address delivery challenges proactively.
- Operated with safety and skill to avoid accidents and delays.
Field Service Technician
Kirby Smith
06.2011 - 06.2016
- Diagnosed and repaired heavy equipment to ensure operational efficiency.
- Conducted routine maintenance checks, enhancing equipment reliability and lifespan.
- Collaborated with clients to troubleshoot technical issues, improving customer satisfaction.
- Trained junior technicians on safety protocols and service procedures, fostering a knowledgeable team environment.
- Developed process improvements for service delivery, reducing downtime for customers.
- Managed inventory of replacement parts, optimizing supply chain operations for field services.
- Analyzed service reports to identify trends and implement corrective actions, enhancing overall performance metrics.
Field Service Technician
Linder Industrial Machinery
03.2002 - 05.2011
- Led projects to upgrade equipment technology, ensuring compliance with industry standards and regulations.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Education
High School Diploma -
Hale High School
Tulsa, OKNo Degree - Mechanics
Vo- Tech
Tulsa, OK05-1977
Skills
- Brake systems
- Tire services
- CAN bus systems
- Powertrain systems
- Heavy equipment
- Engine repair
- Air conditioning
- Suspension systems
- Fluid services
- Vehicle inspections
Accomplishments
- Supervised team of 8 staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of mechanics in the development of daily processes.
Certification
- Licensed automotive AC
Languages
English
Full Professional
Timeline
Mechanic Shop Foreman
Linder Industrial Machinery
06.2018 - 10.2020
Truck Driver
Deep South
02.2017 - 10.2018
Field Service Technician
Kirby Smith
06.2011 - 06.2016
Field Service Technician
Linder Industrial Machinery
03.2002 - 05.2011
High School Diploma -
Hale High School
No Degree - Mechanics
Vo- Tech