Roger Gonzalez
Mattituck,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level hospital/institution position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Mail Handler
United States Post Office
Bethpage, NY
04.2017 - 02.2020
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Used automated mail processing equipment to sort and collate mail.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Delivery Driver
Ben-Ami Auto Care
Lindenhurst, NY
05.2016 - 04.2017
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
Package Handler
Fed Ex Ground
Bethpage, NY
03.2015 - 08.2015
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prevented load shifting or damage by using bracing and strapping techniques.
Delivery Driver/Dishwasher
Muscle Maker Grill
Amityville, NY
08.2013 - 02.2014
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
Cashier
Pathmark
Massapequa, NY
09.2012 - 08.2013
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
No Degree - Addiction Counseling
Suffolk County Community College
Brentwood, NYHigh School Diploma -
Walter G O'connell Copiague High School
Copiague, NY08.2013
Skills
- Team Meetings
- Efficient Routing
- Training Junior Team Members
- OSHA Standards
- Creative Thinking
- Reading Comprehension
- Addictions and Substance Abuse
Languages
Spanish
Timeline
Mail Handler
United States Post Office
04.2017 - 02.2020
Delivery Driver
Ben-Ami Auto Care
05.2016 - 04.2017
Package Handler
Fed Ex Ground
03.2015 - 08.2015
Delivery Driver/Dishwasher
Muscle Maker Grill
08.2013 - 02.2014
Cashier
Pathmark
09.2012 - 08.2013
No Degree - Addiction Counseling
Suffolk County Community College
High School Diploma -
Walter G O'connell Copiague High School