Roger Jordan
Brookhaven,PA
Summary
Knowledgeable Installer offering over 15 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.
Overview
12
12
years of professional experience
Work History
Depot Specialist I
Restuarandt Technologies Inc.
01.2012 - Current
- Service and installation of RT equipment
- Delivery Driver
- Adhered to safety protocols and policies to reduce workplace hazards
- Inspected equipment to diagnose operational issues
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems
- Increased customer satisfaction by providing timely and efficient service for various technical issues
- Tested systems, noting issues and completing preventive maintenance
- Worked with diverse types of weather and ground conditions
Pest Control Technician
DC Watkins Company
06.2013 - 01.2015
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Inspected commercial and residential buildings and structures for pest issues.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Drove to customer residences and places of business to inspect for pests.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
- Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
Education
GED -
Delaware Community Collège
Media, PA06.2006
Skills
- Customer Relations
- Management Collaboration
- Technical Communication
- System Installations
- Customer service
- Schematics Interpretation
- Industry knowledge
- Creative thinking
- Expert problem-solving
- Critical thinking
- Project Planning
- Technical expertise
- Decision making
- Conflict resolution
- Strategic planning
Timeline
Pest Control Technician
DC Watkins Company
06.2013 - 01.2015
Depot Specialist I
Restuarandt Technologies Inc.
01.2012 - Current
GED -
Delaware Community Collège
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