Roger Philipi

• Oversaw day-to-day operations to keep organization running smoothly while meeting business goals. Grew operations from 10 venues to 26 venues currently operating in 7 states.
• Identified and pursued business development opportunities to grow organization and increase revenue.
• Managed procurement activities to secure resource acquisitions at best possible cost.
• Negotiated contracts and agreements to secure favorable terms and maximize profits.
• Initiated strategy to drive company growth and increase market share and profitability.
• Communicated business performance, forecasts and strategies to investors and shareholders.
• Cultivated company-wide culture of innovation and collaboration.
• Oversaw divisional marketing, advertising and new product development.
• Established and maintained strong relationships with customers, vendors and strategic partners.

Established and maintained operational standards for 4-6 locations with sales of 17MM.

• Supervised staff to optimize brand expansion initiatives and productivity.
• Boosted brand growth by devising strategic network and marketing tactics.
• Supervised various locations, enforcing high-quality standards of operation.
• Developed detailed plans based on broad guidance and direction.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Established team priorities, maintained schedules and monitored performance.
• Launched quality assurance practices for each phase of development
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention. Established and maintained operational standards for 4-6 locations.

• Oversaw day-to-day operations of 23 venues to keep organization running smoothly while meeting business goals.
• Identified and pursued business development opportunities to grow organization and increase revenue.
• Managed procurement activities to secure resource acquisitions at best possible cost.
• Negotiated contracts and agreements to secure favorable terms and maximize profits.