Roger Rothenhoefer
Middle River
Summary
Detail-oriented service mechanic with over 8 years of experience in diagnosing and repairing complex electrical and mechanical systems. Known for implementing process improvements that reduce downtime and enhance service delivery. Committed to maintaining high standards of customer service and operational excellence.
Overview
13
13
years of professional experience
Work History
Service Mechanic
Lange Electric Co.
2626 Patapsco Avenue #2730, Baltimore, Maryland 21
04.2021 - Current
- Diagnosed and repaired electrical systems, ensuring optimal functionality and safety.
- Conducted routine maintenance on equipment to prevent downtime and enhance efficiency.
- Collaborated with team members to troubleshoot complex electrical issues, improving resolution times.
- Maintained accurate records of service activities, contributing to streamlined operations and accountability.
- Diagnosed mechanical issues using advanced diagnostic tools and techniques.
- Performed routine maintenance on heavy machinery to ensure optimal performance.
- Implemented process improvements that enhanced service efficiency and reduced downtime.
- Maintained accurate inventory of parts and tools to streamline repair operations.
- Utilized testing equipment and hand tools to diagnose problems.
- Implemented preventative maintenance programs that led to prolonged equipment life and reduced repair costs.
- Maintained truck inventory and requested new supplies.
- Generated weekly reports and updated daily logs.
- Removed worn or faulty components for replacement or repair.
- Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
Automotive Technician
Cox Automotive LLC.
549 South Marlyn Avenue, Baltimore, Maryland 21221
07.2013 - 04.2021
- Diagnosed and repaired automotive issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance services to ensure optimal vehicle performance and safety standards.
- Collaborated with team members to streamline repair processes, enhancing workflow efficiency.
- Mentored junior technicians on best practices for troubleshooting and repairs, fostering skill development.
- Implemented quality control measures to improve service accuracy and customer satisfaction ratings.
- Managed inventory levels of parts and tools, ensuring timely availability for repairs and maintenance tasks.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Repaired and replaced worn and damaged components.
- Investigated customer complaints to identify cause of malfunctions.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Education
High School Diploma -
Chesapeake Senior High School
1801 Turkey Point Road, Essex, Maryland 2122106-1988
Certificate HVAC - HVAC
Southeaster Vocational Technical Center
Sollers Point Road , Dundalk, Maryland 2122206-1988
Skills
- Customer service-focused
- Engine repair
- Customer Service-oriented
- Computerized diagnostic tools
- Brake system service
- Exhaust system repair
- Vehicle maintenance and repair
- Documentation and recording
- Blueprint interpretation
- Schematic reading
- Equipment calibration
- Preventive maintenance and repair
- Electrical
- Suspension systems maintenance
- Diagnostic expertise
- HVAC system service
- Troubleshooting, diagnostics, and testing
- Strong work ethic
- Attention to detail
- Multitasking and organization
- Replacing parts
- Electrical experience
- Valid Driver's license
- Heavy lifting
- Installing equipment
- Heating and air conditioning
- Flexible schedule
- Welding and fabrication
- Work Planning and Prioritization
- Electrical repair procedures
- Maintaining records
- Electrical failure repairs
Accomplishments
Yearly DOT physical to operate heavy truck, Forklift certification, Diagnose and Repair high voltage Electric motors for pumps and fans for commercial HVAC units, Diagnose/remove/repair Pumps for commercial HVAC systems, diagnose/replace commercial HVAC electrical controls ( starters, VFD, HOA etc.)
Timeline
Service Mechanic
Lange Electric Co.
04.2021 - Current
Automotive Technician
Cox Automotive LLC.
07.2013 - 04.2021
High School Diploma -
Chesapeake Senior High School
Certificate HVAC - HVAC
Southeaster Vocational Technical Center