Roger Throneburg
DeLand,FL
Summary
Dynamic Sales and Service Manager with a proven track record at Pintos AC and Auto Repair, driving revenue growth through innovative strategies and exceptional client relations. Skilled in sales operations and team leadership, I excel in enhancing customer satisfaction and streamlining processes for improved performance. Committed to continuous improvement and quality assurance.
Overview
2017
2017
years of professional experience
Work History
Sales and Service Manager
Pintos Ac and Auto Repair
- Developed a high-performing sales team through effective coaching, mentoring, and performance management.
- Increased sales revenue by implementing innovative strategies and fostering strong relationships with clients.
- Streamlined internal processes for increased efficiency, improving overall team performance and productivity.
- Enhanced customer satisfaction rates by delivering exceptional service and promptly addressing concerns.
- Took ownership of customer issues and followed problems through to resolution.
Sales Manager
Murrys Speed and Custom
Orlando, FL
03.2009 - 01.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Colonial H.S.
Orlando, FLSkills
- Sales operations
- Sales presentations
- Client acquisition
- CRM software
- Decision-making
- Cash handling
- Adherence to high customer service standards
- Customer relations
- Team building and leadership
- Product knowledge
- Continuous improvement
- Quality assurance
- Customer retention
- Sales expertise
- Personnel training and development
Timeline
Sales Manager
Murrys Speed and Custom
03.2009 - 01.2017
Sales and Service Manager
Pintos Ac and Auto Repair
Colonial H.S.