Roger Vargas
Ridgefield,NJ
Summary
Dynamic Sales and Service Team Leader with a proven track record in mentoring and training. Expertise in decision making and client retention strategies, driving team performance and enhancing customer engagement.
Overview
16
16
years of professional experience
Work History
Sales and Service Team Leader
EchoStar
Englewood, Colorado
12.2009 - 10.2025
- was able to achieve quarterly platinum 5 times in a row
- annual platinum award winner 2018
- mentored a team of new hires to help guide and develop their skills.
- Trained and mentored team members on product knowledge and customer engagement.
- Monitored performance metrics to identify areas for improvement within the team.
- was responsible for also taking sales calls for dish network
- I took sales calls for Boost Mobile.
- was also involved in the loyalty and retention department
Education
Some College (No Degree) - Business Administration
Bergen Community College
Paramus, NJSkills
- Team leadership
- Product training
- Adaptability to change
- Decision making
- Critical thinking
- Adaptive selling
- Listening skills
- Client retention strategies
Accomplishments
Top Performer Q4 2017
Education and Training
other
Timeline
Sales and Service Team Leader
EchoStar
12.2009 - 10.2025
Some College (No Degree) - Business Administration
Bergen Community College