Roger Charles
Brooklyn ,N.Y
Summary
Experienced and Dedicated Security Guard providing exceptional safe and crime prevention practices for businesses and individuals. A recognized track record of professionalism and favorable outcomes in preventing crime and safety threats. Quick instincts in actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
10
10
years of professional experience
Work History
Security Officer
allied universal
05.2020 - Current
- Monitor building access and identify all officials and employees before authorizing their entrance
- Provide front desk support by answering telephone calls to provide information to tenants and assist fire department and contractors with routine maintenance checks
- Routinely patrol the building and grounds by conducting perimeter checks
- Informing violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehend or expel persons engaging in suspicious or criminal acts.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
warehouse associate
mr. pickle inc
05.2016 - 03.2020
- Packed, received, and restocked merchandise with forklift in warehouse
- Shipment and delivery coordination
- Inspection on open returned items
- Supervised staff to maintain stocked on shelves in warehouses in an orderly and accessible manner
- Delivered merchandise to restaurants and retailers
- Perform all assigned tasks for warehouse inventory
- Updating Inventory Logs.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
quality control
streamline solutions
01.2015 - 09.2015
- Inspect the quality and accuracy of sealed mailed documents after passing through the inserter machines
- Validate that the address populated on the envelope window accurately, and that the address matches the customer order request
- Ensure that the envelopes are sealed effectively, and that the quantity of sealed mail pieces match the customer’s order request.
- Ensured accurate diagnoses with thorough quality control procedures and diligent recordkeeping.
- Reduced errors in data entry tasks by implementing thorough quality control measures.
- Inspected products to provide quality control to maximize revenue.
- Streamlined quality control procedures for increased efficiency and reduced production downtime.
- Reduced project discrepancies by optimizing quality control standards.
- Performed quality control checks and final reviews.
Laborer
ERHA Trinidad & Tobago
06.2014 - 01.2015
- Assembled and installed office furniture and office equipment
- Moved and re-designed office stations and cubicles per client needs and requests
- Responsible for the final inspections of all components completed
- Ensured that my work area was kept clean and safe.
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
Education
High School Diploma -
Eagle Security Training Academy
New York, NY03.2020
high school diploma -
arima senior comprehensive school
06.1993
Skills
- Basic knowledge of the Microsoft Word, Outlook, Excel
- Conflict management and Resolution
- Crisis intervention
- Surveillance Monitoring
- Reporting and Documenting
- CCTV Surveillance
- Detail Oriented
- CCTV Monitoring
- Superior customer service
- Physical Fitness
- Emergency Response
- Patrol operations
- Complex Problem-Solving
- Conflict resolution techniques
- Visitor tracking
- Crime Prevention
- Workplace Safety
- Patrolling
- Verbal and written communication
- Event security
- Ground Patrol
- Team Leadership
- Attentive and Observant
Timeline
Security Officer
allied universal
05.2020 - Current
warehouse associate
mr. pickle inc
05.2016 - 03.2020
quality control
streamline solutions
01.2015 - 09.2015
Laborer
ERHA Trinidad & Tobago
06.2014 - 01.2015
High School Diploma -
Eagle Security Training Academy
high school diploma -
arima senior comprehensive school
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