Rogerick H Walton
Schulenburg,TX
Summary
Dynamic Shift Leader at Taco Bell with a proven track record in team motivation and conflict resolution. Expert in cash handling and inventory management, enhancing operational efficiency and customer satisfaction. Successfully trained new hires, fostering a collaborative environment that boosted sales through effective upselling techniques. Committed to maintaining high safety and quality standards.
Overview
3
3
years of professional experience
Work History
Shift Leader
Taco Bell
Schulenburg, TX
03.2023 - Current
- Assisted in training new team members on operational procedures and safety protocols.
- Supported daily shift operations by managing inventory levels and ensuring stock availability.
- Monitored employee performance to ensure adherence to company policies and standards.
- Communicated effectively with team members to enhance collaboration and workflow efficiency.
- Implemented best practices for cleanliness and organization within the workplace environment.
- Contributed to maintaining high customer service standards during peak hours of operation.
- Adapted quickly to changing priorities while maintaining focus on key tasks and responsibilities.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Developed training program for new employees, speeding up their integration into team.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Served consistent portions following recipes and control standards.
- Controlled food costs and managed inventory.
- Directed food preparation and cooking activities to meet health and safety standards.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Monitored food inventory and supplies to prevent waste.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
Assembly Line Worker
Prime Products
Schulenburg, TX
06.2022 - 08.2022
- Operated assembly line machinery to ensure efficient production flow.
- Conducted quality checks on finished products for compliance with standards.
- Collaborated with team members to optimize assembly processes and reduce downtime.
- Trained new employees on safety protocols and operational procedures.
Education
High School Diploma -
Schulenburg Highschool
Schulenburg, TXSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Team motivation
- Strong verbal and written communication
- Training assistance
- Creative problem solving
- Team collaboration and leadership
- Conflict resolution
- Staff education and training
- Staff training and development
- Goal setting and tracking
- Motivational leadership
- POS system operation
- Safety processes and procedures
- Inventory counts
- Assigning work
- Complaint resolution
- Sales and upselling
- Shift paperwork completion
- Issue resolution
- Role modeling
- Daily workflows
- Critical thinking
- Decision-making
- Multitasking ability
- Reliability
- Food safety
- Food preparation
- Adaptability and flexibility
- Teamwork and collaboration
- Analytical thinking
- Active listening
- Organizational skills
- Customer service
- Attention to detail
- Multitasking
- Multitasking Abilities
- Shift leadership
- Decision-making capacity
- Staff engagement
- Shift checklists
- OSHA regulations compliance
Accomplishments
- Achieved recognition by completing serv safe with accuracy and efficiency.
- Supervised team of 5-7 staff members.
Timeline
Shift Leader
Taco Bell
03.2023 - Current
Assembly Line Worker
Prime Products
06.2022 - 08.2022
High School Diploma -
Schulenburg Highschool