Rogerio Ribeiro

• Results-driven and customer-focused Sales Executive with 6 years of experience at leading automotive dealerships luxury vehicles. Proven track record in exceeding monthly and annual sales targets, implementing a targeted sales approach, resulting in higher close rates delivering outstanding customer satisfaction developing and increasing long-term client relationship. Strong knowledge of luxury and performance vehicles, financing options, trade-in valuation, and dealership operations. Skilled in negotiation, lead generation, and CRM tools. Recognized for consistently ranking among top performers and contributing to overall dealership growth.
• Consistently met or exceeded annual sales quotas through diligent prospecting efforts and strategic account management practices.
• Enhanced overall sales performance by consistently exceeding monthly and quarterly targets.
• Strengthened dealer network by identifying potential new partners through targeted outreach initiatives.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Welcome, interact with and assist guests antecipating their needs and taking initiative in a luxury, upscale, distinctive hotel and resort.

• Handled accounts payable and receivable functions, ensuring timely payment processing and collection efforts.
• Processed payroll for employees and reported payroll taxes for organization.
• Developed annual and multi-year budgets to meet organizational needs.
• Led the annual budgeting process, involving department heads in setting realistic targets aligned with organizational goals.

Experienced account manager and sales operations professional. Leadership and key support for account management, sales, customer service, production and inventory/material control.

Awarded certificate in recognition of professionalism and excellence performance for working on the Federal Aviation Administration Project by FAA Director.