ROGERS SANDERS
FedEx
Olive Branch,MS
10
years of professional experience
Results-driven manager and analytical problem-solver skilled in team building and motivation. Leverages sound judgment and decision-making to drive company success. Focused on enhancing employee engagement and performance through effective training and morale-building strategies.
Work History
Operations Manager
4 Years- Conducted hiring and terminations while coaching employees on skills development and performance management.
- Managed department budget, ensured compliance, and addressed variances to maintain financial integrity.
- Partner with cross-functional teams to identify and execute service improvement and optimization opportunities.
- Lead execution of contingency plans to protect service during network events, weather impacts, or customer volume shifts.
- Deliver concise, data-driven performance updates and root cause analyses to internal leadership.
- Plan, organize, staff, direct, and control daily operations, developing and implementing policies and programs as needed.
Sr. Manager (Promotion)
3 Years- Directed efforts to maintain Federal compliance for aircraft, customers, facilities, and employee working environments.
- Pioneered best management procedures for onboarding and training new hires to improve retention.
- Developed best management procedures for onboarding and training new hires, enhancing retention.
- Oversees daily flight operation for two major commercial airlines such as passenger and baggage processing, baggage sorting, loading, unloading of luggage
Supervisor
2 Years 9 Months- Coordinated communication among airport, airline dispatch personnel, and flight crews to ensure seamless operations.
- Implemented departmental policy as directed for operations and advised Sr. Manager on Federal Aviation compliance requirements and SOPs directly affecting staff.
- Held training classes for all aircraft procedures such as marshalling in and out aircrafts, uploading and downloading passengers' luggage and ensuring all agents understand the importance of documenting the proper freight count for weight and balance for the aircraft prior to dispatch.
Education
B.B.A. - minor Human Resources
Associate of Arts - Hospitality And Tourism Management
Skills
Aviation Operations
Operations
Process Improvement
Compliance
Budgeting
Talent Management
Operational Training
SCHEDULING
MS EXCEL
KRONOS
ADP
WORKDAY
MS TEAMS
Office Suite
BUSINESS
Accomplishments
- Earned the “Manager of the Quarter” Award in 2024 and 2025 for Hub Operations Managers.
- Promoted to Senior Station Manager after three years with the company.
- Supervised team of forty five staff members.
- Maintained number one revenue station for Allegiant Airlines for three consecutive years.
LEADERSHIP
- Kappa Alpha Psi Fraternity Inc. - Germantown, TN
- St. Jude Children’s Research Hospital- Donor & Marathon Participant
- Memphis Food Mission- Volunteer
Personal Information
Title: SR. OPERATIONS & TRAINING MANAGER
Timeline
Operations Manager
FedEx
09.2022 - CurrentRead More
Sr. Manager (Promotion)
Trego-Dugan Aviation
10.2019 - 10.2022Read More
Supervisor
Trego-Dugan Aviation
01.2017 - 10.2019Read More
Trevecca Nazarene University
B.B.A. from minor Human Resources
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Southwest Tennessee Community College
Associate of Arts from Hospitality And Tourism Management
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