ROHAN O’NEILL
Summary
Experienced Sales Professional with a demonstrated history of working in the information technology, payments and services industry. Strong interpersonal, negotiation, and consultative skills and effective problem-solving techniques. Adept at developing, implementing, and growing successful customer relations.
Overview
11
11
years of professional experience
Work History
Client Engagement Consultant
The Cigna Group
03.2025 - Current
- Collaborate with the account team to onboard new and existing clients
- Completes renewal activities and partners with Account Executive to develop and implement client strategies
- Leads and organizes materials for client presentations in collaboration with Account Executive and other appropriate matrix-partners
- Maintains up-to-date client and broker information within all internal systems
- Track all client communications with-in SFDC
- 97% retention rate for 2025
Account Coordinator
The Cigna Group
07.2024 - 03.2025
- Collaborate with Sales, Service Operations and other internal partners to manage a book of business, streamline processes and identify process improvements
- Provide routine communications on behalf of Sales to both internal and external partners
- Maintain CRM accuracy
Account Manager
NetSuite
10.2021 - 12.2023
- Develop and implement strategic account plans to identify customer needs, provide customized solutions, and increase sales opportunities
- Conduct regular business reviews with clients to evaluate performance, address concerns, and identify opportunities for growth and expansion
- Collaborate with cross-functional teams, including sales, marketing, and product development
- Negotiate contracts and pricing agreements with clients, ensuring profitable margins while maintaining strong client relationships
- 2022 Quota Achieved: 108%
- 2023 Quota Achieved: 82%
Account Manager
Procare Software
02.2020 - 10.2021
- Managed full-cycle sales, from the initial outbound to close
- Conducted well-researched, prospect-centered demos
- Performed dedicated account management protocols
- 2020 1H- 88% Quota Achieved
- 2020 2H- 84% Quota Achieved
- 2021 1H-120% Quota Achieved
Sr. Sales Development Representative
OneLogin
San Francisco
07.2018 - 02.2020
- Won 1st place in sales campaign/ calling blitz x3
- 60-80 Dials per day, Average of 3 Net New meetings booked per week
- 2019 1H- 108% Quota Achieved
- 2018 2H- 118% Quota Achieved
- Represented OneLogin at conferences
Business Development Representative
SAP SuccessFactors
South San Francisco
10.2014 - 07.2018
- 2018 1H- 97% Quota Achieved
- 2017- 104% Quota Achieved
Education
Bachelor of Science - Business Management With A Focus On Accounting
University of Phoenix
San Francisco, CASkills
- CRM proficiency
- Consultative selling
- Cross-functional coordination
- Client onboarding
- Account Management
- Customer Experience
- Customer Success
- Strategic Planning
- Customer Retention
- Sales Management
- Business Development
- Cold Calling
- Business Strategy
Timeline
Client Engagement Consultant
The Cigna Group
03.2025 - Current
Account Coordinator
The Cigna Group
07.2024 - 03.2025
Account Manager
NetSuite
10.2021 - 12.2023
Account Manager
Procare Software
02.2020 - 10.2021
Sr. Sales Development Representative
OneLogin
07.2018 - 02.2020
Business Development Representative
SAP SuccessFactors
10.2014 - 07.2018
Bachelor of Science - Business Management With A Focus On Accounting
University of Phoenix