ROHIT CHALLA

KL University

VIjayawada, India

06.2022 - 06.2024

Provided assistance with data entry into computer systems.
Resolved customer complaints promptly through effective communication strategies.
Coordinated activities between multiple departments to ensure timely completion of tasks.
Maintained inventory of parts and supplies used by technicians.
Documented test results according to established procedures.
Troubleshot network connectivity issues between various devices.
Prepared workstations for incoming technicians by setting up necessary tools and supplies.
Conducted quality assurance tests on newly manufactured products for defects.
Provided technical support to customers regarding product installation and usage.
Created detailed reports summarizing technician activities and findings.
Performed routine maintenance on laboratory equipment and instruments.
Reviewed service orders for accuracy prior to submitting for payment.
Repaired minor hardware components such as memory cards, motherboards.
Calibrated laboratory instruments according to manufacturer specifications.
Analyzed system logs to identify potential issues or errors.
Installed software updates as required on customer computers.
Resolved customer complaints quickly and efficiently.
Assisted technicians in troubleshooting, repairing, and maintaining electronic equipment.

Summary