Hardworking individual with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I have a strong background in technology-related roles. I'm committed to meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am highly-motivated with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Technician's Assistant
Brooks Machine & Design
Zebulon, NC
05.2019 - 10.2023
Followed blueprints, job orders and sample parts to determine product specifications and tooling instructions.
Performed regular maintenance on equipment including cleaning, lubrication and changing worn parts.
Utilized hoists for lifting heavy objects into position above the machine table.
Measured dimensions of finished workpieces using precision measuring instruments such as calipers, micrometers and gauges.
Ensured compliance with company policies regarding safety regulations.
Monitored machine operations to detect malfunctions or out-of-tolerance machining and made necessary adjustments.
Identified areas needing improvement in terms of productivity or quality control.
Loaded raw materials into machines prior to operation start-up.
Adjusted machine components such as feed rates, coolant flow and depth of cut in order to ensure optimal performance.
Inspected finished products for conformance to customer requirements.
Changed cutting tools when needed during the machining process.
Set up and operated various manual machines such as lathes, mills, drills and grinders to fabricate metallic parts according to specifications.
Checked quality of machined parts against established standards with visual inspection techniques.
Ensured that all safety procedures were followed while operating machinery.
Operated overhead cranes for loading and unloading heavy materials from the machines.
Documented daily production data and submitted accurate time logs to keep management up-to-date.
Prepared machine for production processes by equipping with required tools and parts.
Verified production orders prior to starting set-up.
Monitored and observed production line to watch for pile-ups and jams.
Sorted product components on work tables to maintain maximum organization and productivity.
Used hand trucks and forklifts to unload, load and transport items.
Calibrated machines to adhere to quality standards and maintain required productivity levels.
Met or exceeded target for on-time customer shipments.
Helped achieve team goals by rotating production lines and daily duties to meet demand.
Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
Set up and operated production machinery according to specific standards and protocols of company.
Separated products according to weight, grade and size of material to produce final product.
Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
Used daily system logs to document production information, discussing issues with management.
Produced quality products by palletizing, packaging and assembling finished items.
Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
Received incoming shipments and reviewed contents against purchase order for accuracy.
Measured and weighed items to meet quality standards and prevent waste.
Classified defects from finished orders for record tracking and statistics.
Looked through work orders to determine type and quantity of materials needed for each production batch.
Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Hand-assembled needed parts with bolts and screws.
Parts Washer
Brooks Machine & Design
Zebulon, NC
05.2019 - 10.2023
Conducted preventive maintenance procedures according to established schedules.
Assembled and cleaned products off the assembly line.
Operated forklift to load and unload products.
Delivered products to destination and assisted with installation.
Kept computerized records of active and completed projects.
Trained new staff members on proper usage of equipment and safety protocols associated with its operation.
Provided technical support when troubleshooting issues with the machines and their controls.
Performed daily inspections on parts washer equipment and reported any malfunctions or safety hazards.
Assisted with loading and unloading trucks when necessary.
Conducted regular audits of work area to identify potential safety risks or operational problems.
Operated parts washer to clean automotive and industrial parts according to customer specifications.
Performed preventative maintenance tasks such as changing filters, oiling moving parts, as necessary.
Reported any discrepancies in product quantity or quality immediately upon discovery.
Monitored temperature gauges on the machines to make sure that it stayed within safe operating limits at all times.
Adhered to all applicable industry regulations regarding operation of machinery, disposal of chemicals.
Inspected finished products for defects prior to packing them for shipment.
Complied with company policies related to workplace health and safety standards.
Dismantled, cleaned, inspected, repaired, lubricated and reassembled various mechanical components as needed.
Checked water pressure levels in order to ensure optimal performance of the machines.
Assisted with inventory management by monitoring stock levels of supplies used during washing process.
Followed all safety procedures while using the parts washers and other tools.
Maintained proper levels of cleaning solution in parts washer tanks.
Loaded and unloaded parts into the parts washer machine for cleaning purposes.
Ensured that all areas around the machines were kept clean and free from debris or hazardous materials.
Tested newly washed parts to ensure they met required quality standards before being shipped out for production use.
Maintained cleanliness and sanitation standards using machine and manual cleaning methods.
Performed routine maintenance and minor repairs on washing machines and dryers.
Hand-washed delicate items that could not be processed in industrial machines.
Managed inventory of cleaning supplies and detergents, placing orders when necessary.
Monitored washing process to ensure proper cleaning and treatment of items.
Communicated effectively with team members and supervisors to ensure smooth operations.
Ensured the washing area was secure at the end of the shift, following all safety protocols.
Adjusted machine settings for special care items to prevent damage during the washing process.
Added specified amounts of chemicals to equipment to maintain solution levels and concentrations.
Examined and inspected machines to detect malfunctions.
Loaded machines with objects and unloaded after cleaning, placing on conveyors or racks.
Mixed substances to create chemical solutions.
Observed machine operations, gauges or thermometers to adjust controls, maintaining specified conditions.
Operated or tended machines to wash and remove impurities from items.
Abided by safety procedures and protocols to minimize accidents or injuries.
Managed time efficiently to meet productivity goals and deadlines.
Ensured compliance with health and safety regulations in the washing area.
Drained, cleaned and refilled machines or tanks using cleaning solutions or water.
Assisted in the training of new washers on proper techniques and safety procedures.
Measured, weighed or mixed cleaning solutions using measuring tanks or suction tubes.
Maintained sanitation levels for work station to reduce spread of bacteria.
Adjusted, cleaned and lubricated machine parts using hand tools and grease guns.
Set controls to regulate temperature and length of cycles.
Leveraged production logs to record gauge readings, materials used and processing times.
Maintained cleanliness and organization of the washing area and equipment.
Prepared solutions following precise measurements, weights and mixture balances.
Documented load details in computer system and verified settings against specifications.
Selected correct holding racks, clipped products and soaked racks in series of baths.
Hung up anodized objects to allow proper drying time.
Controlled snoozing equipment to apply corrosion resistant surfaces to aluminum objects.
Identified, organized, recorded and transferred parts between stations.
Sprayed, cooked, and staked products.
Maintenance Technician
Lynwood Park Apartments
Raleigh, NC
04.2018 - 02.2019
Responded to service requests from tenants in a timely manner.
Performed regular maintenance and repairs on plumbing, electrical, heating, and air conditioning systems.
Cleaned common areas of the property including lobbies, hallways, stairwells, elevators, restrooms.
Operated power tools such as saws and drills to perform various repairs.
Created detailed reports documenting any issues found during inspections.
Managed inventory of supplies used for property maintenance tasks.
Recorded type and cost of maintenance or repair work.
Maintained records of maintenance activities performed on the property.
Assisted in the installation of new machinery and equipment.
Troubleshot complex electrical and mechanical issues with minimal downtime.
Adjusted machine settings according to manufacturing specifications.
Diagnosed mechanical problems using visual inspections and test instruments.
Installed new pumps, compressors, boilers and other mechanical systems.
Conducted regular safety checks to ensure compliance with OSHA standards.
Monitored inventory levels of replacement parts and supplies needed for repairs.
Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Calibrated instruments used in testing processes to ensure accuracy of results.
Trained junior technicians on best practices for machine operation and repair.
Followed established safety procedures when operating heavy machinery.
Repaired or replaced faulty wiring, switches, relays, and other electrical components.
Responded promptly to emergency breakdowns at any time during shift hours.
Conducted electrical repairs on motors, lighting systems, and other related components.
Replaced defective parts such as bearings, seals, gears, valves.
Maintained accurate records of all maintenance activities performed.
Cleared clogged drains and replaced valves, faucets and fixtures.
Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
Installed new systems, replacement parts and components to maintain proper operation.
Checked electrical components to identify defects and hazards and make necessary adjustments.
Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
Read and interpreted equipment and work orders to properly perform required maintenance services.
Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
Scheduled preventive maintenance programs to keep equipment in good working condition.
Disassembled appliances to diagnose problems and facilitate repairs.
Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
Operated hand and power tools to complete repairs.
Maintained clear and safe workspace areas to meet OSHA standards.
Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
Implemented troubleshooting techniques to resolve issue.
Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
Maintained or repaired specialized equipment or machinery.
Ordered parts, supplies or equipment from catalogs or suppliers.
Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.
Assembled, installed or repaired electrical or electronic components and pipe systems.
Dismantled machines, equipment, or devices to access and remove defective parts.
Performed routine maintenance by inspecting drives, motors or belts.
Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
Aligned and balanced new equipment after installation.
Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
Cleaned or lubricated shafts, bearings or other parts of machinery.
Planned and laid out repair work using diagrams, drawings or schematic diagrams.
Adjusted devices or control instruments using hand tools, levels or straightedges.
Repaired machines, equipment or structures using tools or equipment.
Maintenance Technician
The Liberty Group (Temp Agency)
Raleigh, NC
04.2018 - 06.2018
Determined material requirements and dimensions by studying blueprints, sketches and building plans.
Cut materials on job site to prepare for installation.
Assembled products using hand and power tools safely and effectively.
Supported safe and clean working environment by complying with procedures, rules and regulations.
Measured, marked, and cut wood to required dimensions using power tools.
Transported materials from one job site to another in a timely manner.
Operated forklifts to move heavy building materials around job sites.
Cleaned up job sites after completion of carpentry projects.
Developed preventative maintenance plans for various types of machinery.
Troubleshot complex electrical and mechanical issues with minimal downtime.
Adjusted machine settings according to manufacturing specifications.
Diagnosed mechanical problems using visual inspections and test instruments.
Installed new pumps, compressors, boilers and other mechanical systems.
Monitored inventory levels of replacement parts and supplies needed for repairs.
Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Trained junior technicians on best practices for machine operation and repair.
Repaired or replaced faulty wiring, switches, relays, and other electrical components.
Responded promptly to emergency breakdowns at any time during shift hours.
Conducted electrical repairs on motors, lighting systems, and other related components.
Replaced defective parts such as bearings, seals, gears, valves.
Maintained accurate records of all maintenance activities performed.
Cleared clogged drains and replaced valves, faucets and fixtures.
Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
Installed new systems, replacement parts and components to maintain proper operation.
Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
Operated hand and power tools to complete repairs.
Maintained clear and safe workspace areas to meet OSHA standards.
Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
Implemented troubleshooting techniques to resolve issue.
Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
Routinely inspected equipment for preventive and emergency maintenance needs.
Recorded type and cost of maintenance or repair work.
Maintained or repaired specialized equipment or machinery.
Ordered parts, supplies or equipment from catalogs or suppliers.
Assembled, installed or repaired electrical or electronic components and pipe systems.
Cleaned or lubricated shafts, bearings or other parts of machinery.
Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
Adjusted devices or control instruments using hand tools, levels or straightedges.
Repaired machines, equipment or structures using tools or equipment.
Education
High School Diploma -
Louisburg High School
Louisburg, NC
06-1997
Skills
Customer Service
Computers
Sales
Construction
Heavy Equipment
Inventory Report generation
Power Tools Operation
Blueprint Interpretation
Software Installation
Test equipment operation
Electrical Safety
Hand tools proficiency
Schematic reading
System Installation
System Troubleshooting
Environmental Compliance
Blueprint Reading
Commercial construction experience
Equipment Maintenance
Machinery calibration
Quality Control
Safety Equipment
General Plumbing
Construction management
Multitasking and Organization
Customer rapport
Deadline-oriented
Power Tools and Equipment
Troubleshooting and diagnosis
Inventory Oversight
System Tests
Written/Verbal Communication
Customer interaction
Installation and Repair
Deadline compliance
Heavy Lifting
Mechanical Aptitude
Electrical repair
Tech-Savvy
Raw Materials Processing
Dial/Digital/Vernier Calipers
Equipment Calibration
Maintenance and repair
Assembly and production
Communication
PPE use
Friendly, Positive Attitude
Analytical and Critical Thinking
Maintenance & Repair
Relationship Building
Microsoft Word
Google Drive
Analytical Thinking
Project Planning
Basic Math
Problem Resolution
Attention to Detail
Cultural Awareness
Customer Relations
Data Collection
Consultative Sales
Product Knowledge
Paperwork Processing
Scheduling
Appointment Scheduling
Inbound and Outbound Calling
Data Entry
Call Management
Shipping and receiving understanding
Clerical Support
Retail sales customer service
Reading Comprehension
Route Management
Multi-Task Management
Tactful and diplomatic
Delivery Scheduling
Report Preparation
Active Listening
Order Fulfillment
Microsoft PowerPoint
Critical Thinking
Product Promotion
In-store support
Prioritization
Product Sales
Receiving support
Researching
Professional telephone demeanor
Technical Support
Adaptive team player
Call Center Operations
Microsoft Office Suite
Order Processing
Affiliations
Played on varsity football team as a sophomore in high school.