Rohit Dutta
Austin,USA
Summary
Seeking a challenging role in Data Science and Analytics, where my expertise in data analysis and strategic decision-making can be utilized to drive organizational growth. Strong background in data science, machine learning, and statistical modeling. With a proven track record of successfully leading ML projects, developing innovative solutions, and delivering actionable insights, I am committed to leveraging my skills to optimize business performance and achieve measurable results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager, Advanced Analytics (Individual Contributor)
ADT
Austin, USA
- Led projects in partnership with cross-functional teams to develop predictive models and advanced analytics solutions to optimize business operations and drive revenue growth
- Responsible for the creation and continuous optimization of the machine learning COE end-to-end process for the Advanced Analytics team
- Partnered with the retention care team to build an offer recommendation engine in Python to improve at-risk customers with targeted offers to reduce churn by 12%
- Created multiple production-ready ensemble models to improve retention for customers likely to churn by offering different retention journeys and decreased churn by 18% in the next 6 months
- Implemented data-driven strategies like propensity-to-upgrade, lead re-targeting, outlier job detection, and propensity to call to improve customer retention and increase cross-selling opportunities, resulting in a 20% increase in customer satisfaction and a 25% growth in revenue.
Data Scientist
ADT
Austin, USA
05.2022 - 12.2023
- Developed and implemented a propensity-to-pay model by streamlining feature selection for customers who are at past due status, resulting in a 20% increase in model efficiency
- Conducted statistical analysis and hypothesis testing to identify key factors influencing price increases, leading to a 16% reduction in attrition and a 12% increase in revenue yearly
- Collaborated with cross-functional teams to design and deploy data pipelines, improving data accessibility, performed stress tests, validated 1st and 3rd party data, and signed off for analytics readiness quality
- Created data visualizations and dashboards using Tableau and Python, enabling stakeholders to make data-driven decisions and increasing overall operational efficiency by 25%.
Applications Developer (Data Science)
ADT
Irving, USA
12.2020 - 05.2022
- Conducted comprehensive and ad-hoc data analysis and developed key insights to drive strategic decision-making for the organization
- Developed data pipelines and machine learning models to improve efficiency and reduce failures for a variety of customer-premise equipment
- Leveraged statistical modeling techniques and machine learning algorithms to identify trends and patterns in large datasets, resulting in improved forecasting accuracy by 15%
- Authored formal reports to effectively communicate details of models and their results to both technical and non-technical audiences.
Business Data Analyst
Symbioun Technologies
Boca Raton, USA
04.2017 - 02.2019
- Leveraged data mining techniques to identify key trends and patterns, resulting in a 20% increase in operational revenue for the company
- Conducted comprehensive data analysis and developed customized Scorecard reports, enabling senior management to make data-driven decisions and optimize business strategies
- Collaborated with cross-functional teams to streamline data collection processes, reducing data retrieval time by 30%
- Implemented predictive modeling techniques using R programming language to forecast customer behavior and optimize product and process efficiency.
Education
Industrial & Systems Engineering -
Rutgers, the State University of New Jersey
01.2017
Industrial and Production Engineering -
National Institute of Technology, Jalandhar
05.2012
Skills
- Machine learning
- Predictive analytics
- Forecasting
- A/B Testing
- Natural Language processing
- Pandas Numpy Scikit-learn Keras Tensorflow NLTK
- Python
- BigQuery Vertex AI Platform Cloud Composer
- PySpark Hadoop
- Tableau
- Matplotlib Seaborn
- Data Visualization
- H2Oai
- Docker Kubernetes
- Deriving insights
- Problem-solving
- Collaboration
- Innovation
- Strategic Planning
- Data Pipelines
- Business Intelligence
- Business storytelling
Certification
- Kaggle Machine Learning Program
- NLP Twitter Sentiment Analysis - Coursera
- Sentiment Analysis with Deep Learning using BERT - Coursera
- Tableau Desktop 10 Qualified Associate
- Fundamentals of Quantitative Modeling - Coursera
- Natural Language Processing - Kaggle
Timeline
Data Scientist
ADT
05.2022 - 12.2023
Applications Developer (Data Science)
ADT
12.2020 - 05.2022
Business Data Analyst
Symbioun Technologies
04.2017 - 02.2019
Manager, Advanced Analytics (Individual Contributor)
ADT
Industrial & Systems Engineering -
Rutgers, the State University of New Jersey
Industrial and Production Engineering -
National Institute of Technology, Jalandhar
Similar Profiles
Ambria HartmanAmbria Hartman
Customer Service Representative at ADTCustomer Service Representative at ADT
Gerardo RamirezGerardo Ramirez
Tech Engineer at ADTTech Engineer at ADT
Jesus CovarrubiasJesus Covarrubias
Solution Advisor at ADTSolution Advisor at ADT
Abreanna CungiousAbreanna Cungious
Customer Sales Representative at ADTCustomer Sales Representative at ADT
Sachin MishraSachin Mishra
Senior Technical Architect at TCSSenior Technical Architect at TCS