Rohit Kumar Kanduri

• Developed custom Salesforce applications and components using Apex and Lightning Web Components (LWC) to address business needs.
• Customized Salesforce Service Cloud features like case management and knowledge base to improve customer service operations.
• Implemented complex Salesforce integrations with third-party systems using REST and SOAP APIs.
• Created and maintained custom reports and dashboards for actionable insights and data-driven decision-making.
• Managed data migration tasks with Data Loader and Cloudingo for accurate data imports and exports.
• Streamlined business processes using Salesforce automation tools like Process Builder, Workflow Rules, and Flows.

Environment: Salesforce Service Cloud, Apex, Lightning Web Components (LWC), REST APIs, Data Loader, Cloudingo, Git, VS Code.

• Customize Salesforce to manage leads, opportunities, and sales pipelines for tech products and services.
• Configure product catalogs, pricing models, and product lifecycle management in Salesforce.
• Automate sales and support processes using workflow rules, process builder, and approval processes.
• Create custom reports and dashboards to track sales performance, customer adoption, and product usage.
• Integrate Salesforce with third-party applications and tools (e.g., Jira, ServiceNow) for streamlined operations.

Environment: Salesforce, Apex, Visualforce, Lightning Components, REST APIs, Data Loader, Git

• Build and maintain custom reports and dashboards to track business performance metrics.
• Integrated Salesforce with external systems using REST APIs for seamless data exchange.
• Created custom reports and dashboards to drive business insights and decisions.
• Managed data migration projects with Data Loader for accurate and efficient data handling.
• Developed and customized Salesforce solutions, including custom objects, page layouts, and workflows.
• Enhanced Salesforce with custom Lightning components and pages for improved user experience.

Environment: Apex, Visualforce, Git, REST APIs,Lightning Components, Data Loader,

• Assisted in developing and customizing Salesforce applications using Apex and Visualforce.
• Supported the implementation of Salesforce automation tools like Process Builder and Workflow Rules.
• Participated in integrating Salesforce with third-party systems using REST APIs.
• Contributed to creating custom reports and dashboards for data analysis.
• Gained hands-on experience with Salesforce Lightning Experience and custom Lightning components.
• Documented technical specifications and participated in code reviews and team meetings.

Environment: Visualforce, REST APIs, Salesforce, Apex,