Experienced Linux Support Engineer with more than 8 years of
experience, familiar with user support and root cause analysis.
Advanced knowledge of System support operations and dedication to seeing issues through to the end. Pursuing new professional challenges with a growth-oriented company. Proactive and excited to partner with like-minded individuals to achieve goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
RedHat Engineer
Quantum Strides India Pvt Ltd
08.2023 - Current
Deploy, configure and maintain computation on AWS cloud and Red Hat Openshift cluster (ROSA).
Configure and troubleshooting Network on AWS cloud.
Perform deep analysis of support requests to identify the most efficient solutions to improve stability and reliability.
Managing end to end patch management for RPM based Linux builds.
Assist
Setup IBM TRIRIGA with Oracle, IBM DB2 database server.
Configuring and setting up Oracle and IBM DB2 database server.
Assist with planning and testing of application, configurations and installation of upgrades and patches.
Technical Support Engineer
Red Hat
11.2019 - 08.2023
Part of the Red Hat Satellite support team where we are providing Red
Hat Satellite product support for global customers.
Red Hat Satellite installation, maintenance, customized configurations,
troubleshooting, performance tuning, and training were some of the
key activities that were regularly performed.
General troubleshooting on Red Hat Enterprise Linux and Red Hat
management products.
Responding to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
Writing public facing knowledge base article for the issues handled and properly documenting them.
System Administrator
Jones Lang LaSalle/ValuD Software Private Ltd
03.2017 - 11.2019
Working in an infrastructure team in the Linux environment
with different Flavours.
Establishing, upgrading maintenance and support for corporate
internal users.
Installation of TRIRIGA environment with Oracle and IBM DB2
databases on Linux platform.
Working on ticketing tool like JIRA to provide support for Client.
Providing training of Linux services within team members.
Configuring SFTPservers.
Managing weekly backup of Oracle database server.
Migrate Windows TRIRIGA application servers to Linux OS.
Perform installation, configuration and deployment of Linux nodes on
KVM machines, with LVM, creating Volume Groups, Logical
volumes.
Providing remote support for Client & In-House users.
Junior System Administrator
Dalason Software Solution Private Ltd
10.2015 - 03.2017
Monitoring & troubleshooting performance related issues via
various monitoring tools like NagiosQL and ICINGA.
Built KVM Machines with guest Debian OS.
Administrating and configuring DNS on all UNIX servers.
Extensively used LVM, creating Volume Groups, Logical volumes.
Server monitoring using IPMItool.
Research and deployment of VoIP technologies and enhanced
capacity management through load balancing and development of
High Availability Clusters.
Education
Bachelor of Science -
Dr. Babasaheb Ambedkar Marathwada University
Aurangabad, MH
2015
Skills
Linux/Centos, RHEL, Debian, Ubuntu,
Fedora
Server Configurations: Apache, DNS, NFS,FTP,Postfix,Samba,Yumserver
Administration of Linux: User administration, network configuration,
installing Package Using RPMS,system monitoring, andswap partitioning
Networking: RHEL with firewalls, TCP/IP Configuration Assigning IPs, Gateways, Name servers, netmasks, hostnames, domain names, etc for individual machines & setting up the network
Virtualization: KVM, RHEVM
Storage: LVM
Podman/Docker, Ansible, Red Hat Openshift, Red Hat Satellite
AWS Cloud
Certification
Red Hat Certified System Administrator.
Red Hat Certified Engineer.
Red Hat Certified Specialist in Deployment and System Management.
Business Startegy Manager (Founder's Office) at Synergy Quantum India Pvt. Ltd.Business Startegy Manager (Founder's Office) at Synergy Quantum India Pvt. Ltd.