Rohit Vangore
Surprise,AZ
Summary
Patient Customer Service representative with extensive background in conflict resolution and customer care. I have great problem solving skills, and do not break under the pressure of a rush in customers. I work well with others and work with my team to finish tasks at hand. I'm a hard worker and finish the tasks I'm given to the best of my abilities.
Overview
7
7
year of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway Sandwichs
Philadelphia, PA
08.2010 - 11.2011
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of food items.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Politely assisted customers in person and via telephone.
- Provided an elevated customer experience to generate a loyal clientèle.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Restocked inventory ever day and reviewed cash operation data to verify proper replenishment.
- Assisted customers with food selection, inquiries and order customization requests.
- Making and Preparing food.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Maintained cleanliness and presentation of stock room and production floor.
- Operated a POS system to itemize and complete an average of number customer purchases.
Education
High School Diploma - undefined
Valley Vista High School
Surprise, AZ2013
Skills
- Trusted key holder
- Quick learner
- POS systems expert
- Problem solver
- Team building skills
- Exceptional communication skills
- Proficient in cash management
- Credit card processing
- Proficient Customer Service Skills
- Work Well with others
- MS Windows proficient
Certification
ServSafe Certification
Timeline
Sandwich Artist
Subway Sandwichs
08.2010 - 11.2011
High School Diploma - undefined
Valley Vista High School
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