SQL Server
Rohitha Nannapaneni
Data Analyst
Tampa,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented Operations Analyst skilled at applying software, business and mathematical abilities to assess data and trends in order to help determine proper courses of action.
Overview
4
4
years of professional experience
Work History
Operations Analyst
Spectrum, Charter Communications
Riverview, FL
06.2021 - 02.2024
- Utilized Microstrategy to model data and forecast trends
- Created tracking tools Excel formulated spreadsheets
- Analyzed trending data to forecast and plan next course of action
- Debugging and maintaining KPI scorecards and daily reports
- Created reports and visualizations to support decision-making processes
- Used Six Sigma designed plans to improve operations and suggested changes to systems to reach organizational and departmental goals
- Conducted data analysis to identify opportunities for improving employee and leaders' performance
- Developed written documentations and reports related to programs, processes, and operations
- Prepared Quarterly Business Review metrics and presentations for executives
- Assessed operational performance to identify areas for improvement
Enterprise Accounts Receivable Analyst
Spectrum, Charter Communications
Tampa, FL
06.2020 - 06.2021
- Ensured monthly cash and receivables are processed
- Improved client satisfaction by returning internal and external client emails and phone calls promptly and professionally
- Created a new process for processing payments received using a new billing system
- Collaborated with other departments to ensure client issues and escalations are resolved timely
Education
Master of Science - Finance
University of South Florida
Tampa, FL 05.2001 -
Bachelor of Science - Business Analytics & Information Systems
University of South Florida
Tampa, FL 08.2016 - 05.2020
Skills
Critical thinking
Organization and Time management
Data/Trend Modeling
Data Analysis/Reporting Skills
Microsoft Excel
Business Intelligence
Additional Information
Certifications:
- Google Data Analytics Professional Certificate
- IBM Data Analyst Professional Certificate
Relevant Projects:
Database Design & Administration
- Created ERDs for databases using Visio Updated databases using Powershell
- Utilized SSRS to create reports about the customers and their pets
Excel with Data Modeling for Business Analytics:
- Created reports on Excel containing MACROS to keep track of data entries
- Utilized Tableau to create and publish resumes online
- Formatted MACROS for data entry using VBA
Software
Power BI
Tableau
Pivot Tables/VLookups
Microstrategy
R Programming
Data Modeling/Visualizations
Timeline
Operations Analyst
Spectrum, Charter Communications
06.2021 - 02.2024
Enterprise Accounts Receivable Analyst
Spectrum, Charter Communications
06.2020 - 06.2021
Bachelor of Science - Business Analytics & Information Systems
University of South Florida
08.2016 - 05.2020
Master of Science - Finance
University of South Florida
05.2001 -