Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roilene Zeyouma

Parker,AZ

Summary

Proven leader in document management and team collaboration, I significantly enhanced document retrieval efficiency and maintained strict HIPAA compliance at Parker Indian Health Service. Skilled in document review and organizational skills, I streamlined medical records systems, ensuring accuracy and security, while fostering a supportive and productive team environment. Contracts professional with proven track record in managing and processing contracts efficiently. Known for exceptional organizational skills and ability to navigate complex documentation processes. Highly collaborative and results-oriented, adaptable to changing needs and trusted by team members. Experienced with contract management, document preparation, and review. Utilizes strong organizational skills to ensure compliance and accuracy in all documentation. Knowledge of procurement processes, fostering smooth operational workflows. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. I'm also in the process of being trained as a Grant Specialist learning the accounts that need be attended too. Being the Grants and Contracts Clerk has given me the opportunity to learn the work flow of how a buisiness is ran day to day and year to year it has been a great opprotunity.

Overview

19
19
years of professional experience

Work History

Grants and Contracts Clerk

Colorado River Indian Tribes Accounting Department
Parker, AZ
02.2024 - Current
  • The following Job Description will comply with the following duties:

1) Budget Execution

2) Contact Administration Support

3) Small Purchase Procurement

BUDGET EXECUTION

  • Provided timely support to colleagues by addressing any concerns or questions about contractual matters.
  • Developed strong relationships with vendors, leading to smoother negotiations and better terms.
  • Maintained an organized contract database, ensuring easy access to all relevant information.
  • Communicated pertinent information to clients via phone, email, and mail.

CONTRACT ADMINISTRATION SUPPORT

  • Contacted clients to schedule appointments and discuss progress of cases.
  • Created weekly, monthly, and quarterly expense reports.
  • Contract maintenance: Ensuring contracts and amendments are up to date and accurate
  • Contract record keeping: Maintaining organized records of contracts

SMALL PURCHASE PROCUREMENT

  • Small purchase procedures can be used to expedite the procurement of office needs and supplies

Medical Record Lead Scanner

Parker Indian Health Service (I.H.S)
Parker, AZ
06.2010 - 09.2017
  • Gathered, sorted and scanned documents to enter into computer system.
  • Archived documents to locate quickly by strictly following storage methods.
  • Provided access to records for digital and non-digital storage and retrieval.
  • Provided consistent feedback to team members on their performance, offering guidance and support in areas needing improvement.
  • Increased efficiency in document retrieval by organizing files according to established guidelines.
  • Conducted regular audits of scanned materials to maintain quality control standards across all projects.
  • Managed a team of junior scanners, delegating tasks and monitoring progress for optimal performance.
  • Enhanced team productivity by providing comprehensive training on scanning equipment and techniques.
  • Assisted in the recruitment and training of new staff members, ensuring they were equipped with the skills necessary to succeed in their roles as Lead Scanners.
  • Stayed up-to-date on industry trends and best practices in document scanning, continually improving internal processes accordingly.
  • Streamlined scanning processes by implementing new software and hardware systems.
  • Provided technical support for scanner equipment, troubleshooting issues as they arose.
  • Reduced errors in document management by maintaining accurate records of scanned materials.
  • Coordinated with other departments to ensure seamless integration of scanned documents into company databases.
  • Maintained high levels of accuracy in all scanning activities, reducing risk of errors or lost information.
  • Ensured timely completion of scanning projects, prioritizing tasks based on deadlines and importance.
  • Managed file archival and information retrievals.
  • Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
  • Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.
  • Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
  • Reviewed document management protocols and user activities against internal records policies and document management standards.
  • Assisted with document troubleshooting and recovery of corrupt documents and files.
  • Assisted in continuous improvement activities while developing and maintaining resulting documents.

Medical Record Scanner

Parker Indian Health Services (I.H.S)
Parker, AZ
08.2009 - 06.2010
  • Displayed team-oriented mindset by collaborating with colleagues to establish best practices in record scanning and maintenance procedures.
  • Achieved timely completion of scanning projects by adhering to strict deadlines and prioritizing tasks effectively.
  • Recognized potential issues in document legibility during scanning process; addressed concerns through prompt communication with relevant parties.
  • Enhanced patient privacy by meticulously scanning and organizing medical records into electronic systems.
  • Contributed to the development of document management policies, enhancing organizational efficiency within the medical facility. Also auditing every scanned transaction at the end of every month managing a scan log book.

Lead Medical Record Tech

Parker Indian Health Services (I.H.S)
Parker, AZ
04.2008 - 08.2009
  • The following will be my experience in Record Management. The following Title Above i enjoyed working with a team and keeping the Medial records compliable and the work flow moving easy. It was a great experience being the Lead Medical Record Tech.
  • Enhanced interdepartmental communication by collaborating with healthcare providers to clarify documentation discrepancies.
  • Ensured data integrity by adhering to strict confidentiality regulations surrounding patient information and HIPAA compliance.
  • Streamlined the medical records system by regularly auditing and updating electronic health records.
  • Increased efficiency within the department through effective time management and prioritization of tasks.
  • Collaborated with multidisciplinary teams including physicians, nurses, case managers, quality assurance personnel to maintain a coordinated workflow.
  • Ensured continuity of care by maintaining thorough and accurate documentation for patient transfers and handoffs between healthcare providers.
  • Supported compliance initiatives by participating in regular audits, identifying areas for improvement, and making necessary adjustments to processes.
  • Provided guidance to as needed, new medical records tech offering support in complex case reviews and sharing expert knowledge on specific medical records needs
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Trained and mentored new medical record techs and new scanners to support growth and development and apply high-quality medical records practices.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Followed up with medical staff regarding missing information in patient records.
  • Utilized electronic medical record systems to store, retrieve and process patient data.
  • Verified accuracy of patient information in medical records.
  • Scanned and uploaded medical records into electronic medical records system.
  • Input data into computer programs and filing systems.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Tracked and monitored requests for medical records release.
  • Followed exact procedures for handling transfers and other releases of medical records.
  • Transcribed and entered patient medical information into electronic medical records systems.
  • Researched and resolved medical record discrepancies.
  • Sorted and distributed incoming and outgoing medical records.
  • Processed and tracked requests for medical records from external organizations.
  • Assisted in preparation of medical reports for external parties.
  • Assisted in training new staff on medical record processing and filing procedures.
  • Generated and maintained statistical data related to medical records.
  • Developed and implemented new filing system for medical records to improve efficiency.
  • Identified new methods to optimize medical records management.

Medical Records Clerk

Parker Indian Health Service (I.H.S)
Parker, AZ
03.2006 - 04.2008
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Maintained patient confidence by keeping patient records information confidential.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Maintained patient records systems by archiving, scaning and indexing important documents and files.
  • Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
  • Supported medical staff by providing organized and accurate medical records.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Responded to patient inquiries to provide information and details of medical records.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
  • Maintained patient records in compliance with security regulations.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
  • Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
  • Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
  • Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
  • Maintained patient privacy and security by monitoring access to electronic health records and reporting any unauthorized activity.
  • Expedited processing times for incoming correspondence through prompt distribution amongst appropriate staff members.
  • Protected vital patient information through proper storage techniques and disaster recovery planning efforts.
  • Facilitated smooth transitions for patients transferring between facilities, coordinating the release of their medical records following all legal requirements.
  • Converted paper records to digital format, contributing to more efficient retrieval system.
  • Assisted in transition to new electronic health record system, minimizing disruptions in access.
  • Contributed to team meetings with suggestions for process improvements, leading to more efficient operations.
  • Improved patient satisfaction by quickly addressing requests for medical information.
  • Ensured timely destruction of outdated records, maintaining compliance with retention policies.
  • Trained new clerks on proper record handling and documentation procedures to maintain quality standards.
  • Collaborated with healthcare providers to update patient information, improving quality of care.
  • Responded to external requests for patient information, adhering to strict privacy regulations.
  • Streamlined patient record retrieval process, significantly reducing wait times for medical staff.
  • Updated patient records with new information to keep data current and accurate.
  • Coordinated with IT department to resolve technical issues in electronic record systems, reducing downtime.
  • Maintained accuracy in electronic health records, ensuring compliance with healthcare regulations.
  • Facilitated smooth communication between departments by providing timely access to patient records.
  • Input data into computer programs and filing systems.
  • Tracked and monitored requests for medical records release.
  • Verified accuracy of patient information in medical records.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.

Education

No Degree - Accounting

Arizona Western College
Parker, AZ

High School Diploma -

Parker High School
Parker, AZ
05.1994

Skills

  • Teamwork and Collaboration
  • Document Review
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Contract Review
  • Calendar Management
  • Filing System Organization
  • Administrative Support
  • Document organization
  • Reliability
  • Effective Multitasking
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration

Timeline

Grants and Contracts Clerk

Colorado River Indian Tribes Accounting Department
02.2024 - Current

Medical Record Lead Scanner

Parker Indian Health Service (I.H.S)
06.2010 - 09.2017

Medical Record Scanner

Parker Indian Health Services (I.H.S)
08.2009 - 06.2010

Lead Medical Record Tech

Parker Indian Health Services (I.H.S)
04.2008 - 08.2009

Medical Records Clerk

Parker Indian Health Service (I.H.S)
03.2006 - 04.2008

No Degree - Accounting

Arizona Western College

High School Diploma -

Parker High School
Roilene Zeyouma