Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Overview
2
2
years of professional experience
10
10
years of post-secondary education
Work History
Ramp agent
United Ground Express
Goleta
12.2025 - 01.2026
Loaded and unloaded baggage from aircraft safely and efficiently.
Operated ground support equipment to ensure timely aircraft servicing.
Coordinated with team members to maintain a smooth flow of operations.
Inspected baggage for security compliance and adherence to regulations.
Communicated effectively with airline personnel to facilitate operations.
Assisted in training new ramp agents on safety protocols and procedures.
Monitored weather conditions to adapt workflows as needed.
Maintained cleanliness and organization of ramp area for safety compliance.
Followed safety procedures such as using reflective gear while working on the ramp.
Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Operated conveyor belts, push-back tractors and aircraft tugs daily.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
Organized baggage carts for loading onto planes accurately according to airline specifications.
Maintained on-time connections by guiding aircraft to and from gate positions.
Checked flight manifests to ensure accuracy of luggage loaded onto planes.
Collected, sorted and checked baggage tags against flight lists.
Operated equipment to support on-ground operations in between flights.
Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
Verified correct labeling of containers containing hazardous materials for transport on planes.
Coordinated day-to-day schedules, tasks and positions for ground crew.
Stocker
Costco
Goleta
10.2025 - 12.2025
Stocked shelves with merchandise according to company standards.
Maintained cleanliness and organization of stockroom areas.
Assisted customers in locating products on the sales floor.
Operated pallet jacks and other equipment safely for restocking.
Collaborated with team members to ensure efficient store operations.
Sales Associate
Crown dodge dealership
Ventura, California
10.2023 - 11.2023
Assisted customers in selecting vehicles based on their preferences and needs.
Maintained accurate knowledge of vehicle features, pricing, and promotions.
Coordinated test drives to enhance customer experience and engagement.
Supported sales team by preparing documentation for vehicle purchases.
Handled customer inquiries promptly and professionally across various communication channels.
Collaborated with management to maintain an organized showroom environment.
Participated in training sessions to improve product knowledge and sales techniques.
Processed customer transactions efficiently, ensuring compliance with dealership policies.
Greeted customers and provided exceptional customer service.
Handled customer complaints in a professional manner.