Hi, I’m
Roj Faheem Abdollah
Duhok,DA
Summary
Dynamic employee who worked in multiple businesses including government institutes. I am a Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. Moreover, I use all my skills to give the client the satisfaction that he deserve. I work tirelessly to accomplish whatever is needed to take the institute or business to next the next level. Furthermore, i can comprehend any kind of work needed with planning and researching.
Overview
5
years of professional experience
1
Certification
Work History
Prime Minister's Office
Agent
2024.03 - Current (6 months)
Job overview
- Informed government employees of policies and procedures.
- Filled up more than 300 informational forms of government employees.
- Distributed more than 400 international bank cards to employees.
BBQ Cafe and Restaurant
Manager
2021.05 - Current (3 years & 4 months)
Job overview
- Trained staff to give the clients the best experience.
- Increased the business reservations by 12%.
- Lowered the cost of expenses by 7%.
- Increased the quality of the place and business.
Pel Restaurant
Manager
2019.05 - 2024.01 (4 years & 8 months)
Job overview
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Lowered the cost of expenses of the business by 5%
Education
University of Duhok , Duhok
Bachelor of Arts from English Language And Literature
06.2023
Classical School of Medes , Duhok
High School Diploma
05.2019
Skills
- Communication.
- Research.
- Translation.
- Interpretation.
- Management.
- Accounting.
- Design.
- photo and video editing.
- Negotiation.
- Planning
Certification
- Bachelors in English language and literature.
- American High school diploma.
Languages
Kurdish
Native language
English
Proficient
C2
Arabic
Upper intermediate
B2
Timeline
Agent
Prime Minister's Office
2024.03 - Current (6 months)
Manager
BBQ Cafe and Restaurant
2021.05 - Current (3 years & 4 months)
Manager
Pel Restaurant
2019.05 - 2024.01 (4 years & 8 months)
University of Duhok
Bachelor of Arts from English Language And Literature
Classical School of Medes
High School Diploma
- Bachelors in English language and literature.
- American High school diploma.
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