Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
17
17
years of professional experience
Work History
Gtech Technician
Texas Lottery
San Antonio , TX
01.2008 - 08.2024
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Maintained records of repairs, calibrations, and tests performed on equipment.
Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
Assembled new systems and sub-systems from drawings and schematics supplied by engineering department.
Provided technical support services to customers via phone or email communication.
Installed software updates on customer machines while providing technical assistance when necessary.
Provided training sessions for junior technicians on proper use of test equipment and techniques for troubleshooting complex systems.
Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
Utilized hand tools to properly splice cables.
Filled out work orders, repair logs and maintenance plans to document work completed.
Ensured all safety protocols were followed during loading and unloading of vehicles.
Attended regular training sessions conducted by state representatives regarding changes in laws or regulations governing lotteries in the area.
Coordinated with vendors for delivery of new products and restocking existing ones.
Completed paperwork related to customer service surveys and promotional programs.
Quality Control Inspector/Forklift Operator
CynTech
Plantersville , TX
02.2022 - 04.2024
Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
Performed daily maintenance checks on forklifts to ensure optimal performance.
Ensured safety procedures were followed when operating forklifts.
Loaded pallets onto trailers for shipment.
Transported materials between storage areas, loading docks and delivery vehicles as needed.
Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
Reported any damages or malfunctions of equipment immediately to supervisor and manager.
Collaborated with team members on various tasks related to storage and transport operations.
Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
Inspected products for defects and conformance to customer specifications using precision measuring instruments.
Read and understood design specifications, blueprints and manufacturing directives.
Reviewed blueprints prior to beginning project to determine layout specifications.
CNC Machinist
Quality Machine Shop
Sealy , TX
02.2015 - 02.2022
Read blueprints and drawings to determine the specific job requirements.
Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Inspected loads prior to lifting to determine weight distribution and stability.
Loaded pallets onto trailers for shipment.
Transported materials between storage areas, loading docks and delivery vehicles as needed.
Verified accuracy of inventory records and logs.
Assisted in ordering inventory when necessary.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Laborer/Driver
Jma Contracting
Corpus Christi/San Antonio , TX
02.2015 - 12.2021
Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
Transported heavy items from one location to another using hand trucks or carts.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Maintained detailed records of customer interactions, transactions, comments, and complaints.
Reviewed and interpreted blueprints, specifications, and other technical documents to ensure accurate project execution.
Kept clients informed about progress status updates throughout the entire process.
Managed projects with large labor, equipment and material budgets.
Education
GED -
Southwest Texas Junior College
Uvalde, TX
05-1993
Associate of Science -
Southwest Texas Junior College
Uvalde, TX
05-1993
Skills
Equipment Maintenance
System Troubleshooting
Customer Service
Commercial construction experience
OSHA Compliance
Blueprint Reading
Forklift Operation
Shipment Processing
Material Handling
Stock allocation
Warehouse picking
Microsoft Excel
Materials Tracking
Capacity Planning
Written and verbal communication
Analytical and Critical Thinking
Multitasking
Troubleshooting
Maintenance & Repair
Self-Directed
Team Management
Written Communication
Friendly, Positive Attitude
Supervision and leadership
First Aid Training
Hazard Identification
Chemical Handling
Safety audits
Electrical Safety
Fall protection
Occupational health
Personal Protective Equipment
Health Promotion
Continuous Improvement
Effective Communication
Languages
English
Professional
Spanish
Professional
Timeline
Quality Control Inspector/Forklift Operator
CynTech
02.2022 - 04.2024
CNC Machinist
Quality Machine Shop
02.2015 - 02.2022
Laborer/Driver
Jma Contracting
02.2015 - 12.2021
Gtech Technician
Texas Lottery
01.2008 - 08.2024
GED -
Southwest Texas Junior College
Associate of Science -
Southwest Texas Junior College
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