Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous managerial improvement.
Overview
6
6
years of professional experience
Work History
Operations Manager
CVS Pharmacy
01.2024 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Reported issues to higher management with great detail.
Camp Director
Camp RYSE
07.2018 - 08.2023
Recruited, managed, and supported a team of 25 camp staff members, ensuring smooth camp operations.
Communicated effectively with parents, staff, and teachers, often navigating language barriers.
Established operating budget for camp and controlled expenditures.
Trained and mentored new camp counselors in operations practices and camper-focused activities.
Shipping and Handling
Amazon
06.2020 - 07.2020
Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping and sealing tools.
Used pallet jacks to load and unloaded goods from trucks and containers.
Contributed to a safe work environment by following proper lifting techniques and safety protocols when handling heavy parcels.
Education
Master of Arts - Clinical Mental Health Counseling
Southern New Hampshire University
Hooksett, NH
09.2026
BA Education - Education
Marietta College
05.2023
Skills
Team Leadership
Employee relations and conflict resolution
Ability to work in a team-oriented environment
Efficient and quick learner
Multilingual in English, Nepali and Hindi
Time Management
Timeline
Operations Manager
CVS Pharmacy
01.2024 - Current
Shipping and Handling
Amazon
06.2020 - 07.2020
Camp Director
Camp RYSE
07.2018 - 08.2023
Master of Arts - Clinical Mental Health Counseling