ROJ LABTANG
Park City,UT
Summary
To be able to qualify in a position wherein I can offer my services with dedication. To present myself as a worthy employee with the sincerest intention of providing a good quality of work with honesty, loyalty and integrity
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Cafe Terigo
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server 1
11 hauz jamaican restaurant
06.2021 - 01.2024
- Greeting customers as they enter
- Answering phone calls preparing take and packing take out orders
- Tracking inventory to ensure supplies are readily available and in stock for meals and events
- Teaching standard procedures: Instructing new servers on how to service customers in the restaurant's style and in accordance with sanitation and safety expectations of the establishment
- Providing customers with drink menus and answering their questions regarding ingredients
- Taking orders while paying attention to details ( preferences of coffee blend, dairy and sugar ratios,allerggies)
- Keep kitchen staff informed by noting timing of meal progression
Bartender
Silver Star Cafe
04.2022 - 01.2023
- Made every drink according to restaurant standards , recommends today's specials and replenish drinks as needed
- Obtain revenues by totaling charges ,issuing bill , accepting payment, returning change or credit card and signature slip to customers
- Take food and drink orders from customers accurately and with a positive attitude
- Ensure tables are enjoying their meals and take action to correct any problems
- Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc
- Prepare table for dining by clothing tables and setting decorations, condiments, napkins, service plates and utensils as well as resetting the tables
- Keep kitchen staff informed by noting timing of meal progression
- Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, being alert to customers spills or other special needs
Server/Bartender
Bangkok thai on main
04.2020 - 05.2021
- Greeting customers as they enter
- Guiding guests throught menu
- Executing side Works before, During and after shifts
- Providing customers with drink menus and answering their questions regarding ingredients
- Helps patrons select food and beverages by suggesting courses, explaining the chef's specialties, identifying appropriate beverage pairings, and answering food preparation questions
- Serves patrons with food and beverages in a positive and friendly manner
Barista/Server
Turn Berry Ocean Colony Miami
03.2020 - 08.2020
- Greeting customers as they enter
- Providing customers with drink menus and answering their questions regarding ingredients
- Taking orders while paying attention to details ( preferences of coffee blend, dairy and sugar ratios,allerggies)
- Helps patrons select food and beverages by suggesting courses, explaining the chef's specialties, identifying appropriate beverage pairings, and answering food preparation questions
- Serves patrons with food and beverages in a positive and friendly manner
Full-time Barista
Starbucks Coffee
06.2018 - 01.2019
- Company Overview: www.starbucks.ph
- Making a perfect handcrafted beverage and to serve it to customers the quickest possible time through teamwork while ensuring efficient and friendly service
- Taking and servings orders; Handlepayment transactions
- Ensure proper temperature of food and correct counter display
- Conductcoffee tasting to partners and customers to share knowledge about our product
- Prepare ingredients and make sure that expired food items will be dIsposedimmediatley
- Monitoring the stocks, assign daily tasks to team members, and check the completion of tasks
- Transport supplies to the serving area and replenish food, stocks, and equipments as required
- Ensurethat areas are properly set up and assembled every
- Workwith the sales team to ensure that marketing campaigns were leading to increased results
- Cleaning and sanitizing work station, equipment, and tables; Arrange and buss out plates
- Www.starbucks.ph
Education
Bachelor of Science - Hotel And Restaurant Management
Philippines Women’s College
Philippines 03-2018
Skills
- MS Office
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
- Menu memorization
- Sales expertise
- Relationship management
- Beverage preparation
- Menu presentation
Skills Qualifications
Fluent, Native, MS Office
Hobbies and Interests
- Cooking
- Listening to music
- Watching Movies
- Exercise
- Playing sports
Personal Information
- Available: Flexible (mornings and nights)
- Date of Birth: 03/29/98
- Gender: Male
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- ServSafe Food Handler's Certification
Languages
English
Professional Working
Philippines
Timeline
Server
Cafe Terigo
11.2024 - Current
Bartender
Silver Star Cafe
04.2022 - 01.2023
Server 1
11 hauz jamaican restaurant
06.2021 - 01.2024
Server/Bartender
Bangkok thai on main
04.2020 - 05.2021
Barista/Server
Turn Berry Ocean Colony Miami
03.2020 - 08.2020
Full-time Barista
Starbucks Coffee
06.2018 - 01.2019
Bachelor of Science - Hotel And Restaurant Management
Philippines Women’s College
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