Rokisha Fields
Milwaukee
Summary
Versatile professional in transportation and caregiving with expertise in safety management and logistics coordination. Skilled in planning efficient routes to minimize delays while adapting to dynamic conditions. Committed to providing exceptional passenger assistance and care.
Overview
15
15
years of professional experience
Work History
Transit Bus Operator
Milwaukee County Transit System
Milwaukee
12.2023 - Current
- Assisted passengers by collecting fares and providing schedule and route information to enhance travel experience.
- Planned and adjusted routes proactively to minimize delays caused by changing weather and traffic conditions.
- Transported customers to and from neighborhood bus stops.
- Executed transportation tasks while prioritizing safety protocols to ensure secure travel for all passengers.
Lead Caregiver
Wright House Senior Living
Mequon
05.2019 - 11.2023
- Supervised daily activities and coordinated care plans for senior residents, promoting their safety and quality of life.
- Monitored client vital signs and administered medications, ensuring healthcare supervisor received timely updates on patient status.
- Engaged patients in conversations and activities, enhancing their socialization and overall well-being during personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
Care Provider
Applewood Senior Living
Brookfield
08.2014 - 03.2019
- Assisted patients with dressing, grooming, bathing, and toileting to enhance personal hygiene and comfort.
- Assisted patients with self-administered medications.
- Escorted patients to medical appointments and performed errands to ensure timely access to healthcare and resources.
- Supported home management through meal preparation, grocery shopping, and routine cleaning to maintain a safe and healthy living environment.
School Bus Driver / Dispatcher
First Student Bus Company
Milwaukee
12.2011 - 07.2014
- Planned routes, scheduled drivers, and managed fleet logistics as dispatcher at bus terminal, ensuring efficient and safe transportation operations.
- Adhered to scheduled routes, ensuring timely drop-offs and pick-ups to meet service expectations and enhance student safety.
- Maintained Wisconsin driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Communicated updates and information to parents, fostering trust and transparency in student transportation.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
Education
GED -
Jacob Creek Job Corps
Bristol, TNSkills
- CDL License B, C, D class and passenger endorsement
- Defensive driving
- Safety management
- Passenger assistance
- Customer service
- Logistics coordination
- GPS navigation
Timeline
Transit Bus Operator
Milwaukee County Transit System
12.2023 - Current
Lead Caregiver
Wright House Senior Living
05.2019 - 11.2023
Care Provider
Applewood Senior Living
08.2014 - 03.2019
School Bus Driver / Dispatcher
First Student Bus Company
12.2011 - 07.2014
GED -
Jacob Creek Job Corps