Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Rolan Granberry IV

Summary

Dynamic Asset Protection Manager with a proven track record at Walmart, excelling in security systems management and team training. Successfully implemented risk mitigation strategies that significantly improved inventory accuracy. Known for strong problem-solving abilities and effective communication, fostering a culture of accountability and continuous improvement among security personnel.

Results-oriented asset protection professional with proven track record in security management and loss prevention. Adept at designing and implementing security measures to protect company assets and reduce shrinkage. Known for collaborative team efforts and adaptability to dynamic environments, ensuring efficient and reliable operations.

Experienced with risk assessment, operational oversight, and incident management. Utilizes comprehensive strategies to minimize loss and enhance security measures. Track record of effective communication and problem-solving skills, ensuring seamless protection of assets.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Asset Protection Manager

Walmart
03.2024 - Current
  • Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
  • Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
  • Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
  • Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
  • Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
  • Implemented access control systems to safeguard sensitive areas of the business from unauthorized entry or tampering.
  • Established clear performance metrics for asset protection personnel, fostering an environment of accountability and continuous improvement among team members.
  • Evaluated existing security infrastructure, recommending upgrades or enhancements as necessary to maintain a robust defense against potential threats.
  • Improved inventory accuracy by overseeing regular cycle counts and addressing discrepancies in a timely manner.
  • Leveraged data analysis tools to identify trends in theft or loss, enabling targeted interventions that yielded significant improvements in asset protection outcomes.
  • Partnered with local law enforcement agencies to share information about potential threats or suspicious activity in the area.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Streamlined reporting processes to facilitate better communication between departments regarding potential risks or incidents.
  • Performed thorough cash audits and deposit investigations.
  • Created and maintained records of security incidents and investigations.

Special Operations

U.S. Army Active Duty
08.2020 - 03.2023
  • Conducted research projects aimed at enhancing the effectiveness of field medicine techniques used within special operations forces communities.
  • Planned, controlled and executed foreign internal defense, strike operations and other related special operations
  • Customized aircraft components for special operations, meeting unique requirements and enhancing mission capabilities.
  • Operated as part of an elite unit tasked with special operations, demonstrating commitment to excellence under pressure.
  • Supervised communication functions for special operations and secret missions.
  • Played a pivotal role in the planning and execution of special operations missions, demonstrating adaptability and situational awareness.
  • Supervised special operations teams during high-risk situations, ensuring officer safety and successful outcomes in critical incidents.
  • Verified credentials of personnel involved in special operations prior to initiating missions.
  • Supported numerous special operations missions by providing expertly planned and executed transportation services under tight deadlines.
  • Supported insertion and extraction of special operations personnel under challenging conditions while maintaining superior situational awareness.

Logistics Manager

US Army
08.2020 - 03.2023
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
  • Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
  • Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Monitored logistics performance and identified improvement opportunities.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
  • Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
  • Established contingency plans for potential disruptions in the supply chain, ensuring business continuity during unforeseen circumstances.
  • Increased team productivity by leading training sessions on best practices in logistics and supply chain management.
  • Enhanced logistics operations visibility with implementation of new tracking system, reducing lost shipments significantly.
  • Improved inventory accuracy with introduction of cycle counting program, ensuring stock levels were always up-to-date.
  • Optimized warehouse layout for increased efficiency in inventory management, leading to smoother operational flow.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Organized records of vehicles, schedules and completed orders.

Valet Parking Supervisor

PMC
01.2021 - 02.2023
  • Developed strong relationships with repeat customers through attentive service and personalized interactions, fostering loyalty to the establishment.
  • Handled escalated customer complaints professionally and effectively, implementing solutions that resulted in improved guest satisfaction scores.
  • Facilitated seamless communication between staff, management, and guests to address any issues or special requests in a timely manner.
  • Managed resource allocation effectively, including scheduling staff shifts and maintaining inventory of supplies and equipment.
  • Reduced wait times for guests by streamlining vehicle retrieval processes and optimizing staff deployment.
  • Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.
  • Spearheaded initiatives aimed at improving internal processes that directly contributed to increased operational efficiency within the valet department.
  • Enhanced customer satisfaction by efficiently managing valet operations and addressing concerns promptly.
  • Upheld exceptional standards of cleanliness throughout valet areas, contributing to a positive impression on guests.
  • Streamlined vehicle handover process for increased efficiency while still ensuring proper documentation was completed accurately every time.
  • Evaluated employee performance regularly against established benchmarks, recognizing top performers with rewards or promotions as appropriate.
  • Maintained a safe and secure work environment by enforcing strict safety protocols and regularly inspecting equipment.
  • Coordinated with security personnel to mitigate potential risks and ensure a safe environment for guests, employees, and their vehicles.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.

Maintainer

Natures Bounty Vitamins
01.2019 - 05.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.

Warehouse Assistant

TJAX
01.2017 - 09.2018
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
  • Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
  • Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
  • Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
  • Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
  • Exhibited excellent problem-solving skills when confronted with logistical challenges or discrepancies in inventory counts.
  • Responded promptly to customer inquiries regarding order status, providing exceptional service while resolving any issues that arose.

Warehouse Worker

Island Harvest Food Bank
09.2013 - 08.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 80 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
  • Maintained clean, orderly work environment free of hazards.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Landscape Worker

Domingo's Landscaping
06.2011 - 09.2013
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
  • Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
  • Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
  • Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
  • Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
  • Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
  • Collaborated with clients to design visually appealing landscapes that met their aesthetic preferences and functional needs.

Education

High School Diploma -

Central Islip Senior High School
Central Islip, NY
05-2019

Skills

  • Security systems management
  • Internal audits
  • Case report writing
  • Physical security
  • Incident reporting
  • Access control
  • Team Training
  • Investigation techniques
  • Data analysis
  • Risk management
  • Security management
  • OSHA expert
  • EAS auditing proficiency
  • Loss prevention strategies
  • Surveillance systems
  • Customer service
  • Problem-solving
  • Time management
  • Reliability
  • Team collaboration
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • CCTV monitoring
  • Fraudulent activities investigations
  • Relationship building
  • Self motivation
  • Team building
  • Conflict resolution
  • Analytical thinking
  • Emergency management
  • Risk assessment
  • Professionalism

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 50 in the development of BLITZ.
  • Achieved low shrink by introducing investigative tactics for asset protection tasks.

Certification

  • Loss Prevention Certified (LPC) - Loss Prevention Foundation.
  • Associate Safety Professional (ASP) - Board of Certified Safety Professionals.
  • Certified Protection Professional (CPP) - ASIS International.
  • Asset Protection Course Certificate – National Association for Shoplifting Prevention.
  • Executive Protection Specialist Certificate – Nine Lives Associates.
  • Loss Prevention Qualified (LPQ) - Loss Prevention Foundation.
  • First Aid, CPR, and AED Instructor Certification – American Red Cross or American Heart Association.
  • Certified Fraud Examiner (CFE) - Association of Certified Fraud Examiners.
  • Organized Retail Crime Investigator (ORCI) certification – Coalition of Law Enforcement and Retail.
  • Forklift Certification
  • First Aid Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Korean
Limited Working
Russian
Limited Working

Timeline

Asset Protection Manager

Walmart
03.2024 - Current

Valet Parking Supervisor

PMC
01.2021 - 02.2023

Special Operations

U.S. Army Active Duty
08.2020 - 03.2023

Logistics Manager

US Army
08.2020 - 03.2023

Maintainer

Natures Bounty Vitamins
01.2019 - 05.2020

Warehouse Assistant

TJAX
01.2017 - 09.2018

Warehouse Worker

Island Harvest Food Bank
09.2013 - 08.2016

Landscape Worker

Domingo's Landscaping
06.2011 - 09.2013

High School Diploma -

Central Islip Senior High School

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Rolan Granberry IV