Roland Cardwell
New York,NY
Summary
Hire, train and motivate bar employees to achieve continuous improvement of performance and revenue targets. Seasoned site ops manager with 6 years of related experience and results-driven nature. Proven promotional and event planning abilities.
Overview
9
9
years of professional experience
Work History
Assistant Warehouse Manager/Bar Manager
Best Beverage Catering LLC
03.2017 - Current
- STracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Planned stock quantities according to marketplace demand and sales forecasts.
- Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
- Negotiated with 100 freight companies, which resulted in new contracts that reduced overall shipping costs by 25% annually.
- Managed day-to-day shipping and receiving, typically overseeing more than 100 packages in 24-hour period.
- Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
- Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
- Managed vendor relationships to support supply chain and maintain product quality.
- Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review in 24 hour.
- Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
- Monitored multiple databases to keep track of all company inventory.
Bar Manager
Best Beverage Catering LLC
03.2016 - Current
- Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
- Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
- Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor, better serving bar customers with current expertise.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Developed and implemented quarterly drink menus and specials, increasing beverage sales by 50%.
Site Ops Manager
Best Beverage Catering LLC
03.2016 - Current
- Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review in hours .
- Planned and executed many projects .
- Successfully led key projects which resulted in great revenue.
- Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
Education
High School Diploma -
Independence High School
New York, NY06.2005
Some College (No Degree) - Forensic Science
Columbia University in The City of New York
New York, NYSkills
- Ware house Forklift /5k forklift operator
- Sales expert
- Strong communication skills
- Proficient in mixology
- Staff training and development
- Inventory control
- Employee training
- Cost control
- Operations oversight
- Process improvement
- Process improvements
- Business management
- Performance analysis
- Workforce planning
- Problem-solving abilities
- Direct sales
- Budget development
- Crisis management
- Conflict resolution
- Marketing strategy
- Staff development
- Multitasking
- Performance evaluation and monitoring
- Written communication
- Program optimization
- P&L management
- P&L management
- Purchasing and planning
- Health and safety compliance
- FLUENT IN [LANGUAGE]
- Operational excellence
- Organizational management
- Supply chain logistics
- Management
- Planned equipment constraints
- Client relationships
- Financial forecasting
- Business strategy development
- Warehouse operations
- Supply chain distribution
- Quality assurance and control
- Labor relations
- Employee relations and conflict resolution
- Key performance indicators
- Assignment delegation
- Inventory management
- Standard operating procedures
- Invoice processing
- Operations management
- Expense reports
- Operational efficiency
- Production
- Distribution center management
- Policies and procedures implementation
- Customer service
- Business and operations management
Timeline
Assistant Warehouse Manager/Bar Manager
Best Beverage Catering LLC
03.2017 - Current
Bar Manager
Best Beverage Catering LLC
03.2016 - Current
Site Ops Manager
Best Beverage Catering LLC
03.2016 - Current
High School Diploma -
Independence High School
Some College (No Degree) - Forensic Science
Columbia University in The City of New York
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