Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Roland Craine

Albuquerque,NM

Summary

- Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success.

- Focused on service and Goal Orientated. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Assistant Manager

Dominoes Pizza
Albuquerque, NM
09.2022 - 02.2024
  • During my time as an assistant manager at dominos I was given the responsibility's of managing food times and keeping the flow of orders steady and completed in a timely order.
  • I was set to open the store at early hours where I would prepare for daily operations. I often put trucks away practicing FIFO while doing so.
  • I Monitored employee attendance records, timekeeping, and payroll information.
  • Oversee daily store operations, including scheduling staff shifts, managing inventory levels, and ensuring cleanliness and organization of the store.
  • Train new team members on Domino’s standards, protocols, and procedures, ensuring they understand their roles and responsibilities.
  • Handle customer service issues, resolving complaints and ensuring customer satisfaction with both product and service

Picnic Runner

Oak View Group (Isotopes stadium)
Albuquerque, NM
05.2023 - 10.2023
  • During my time with OVG (Isotopes stadium) as a picnic runner I was responsible for catering party's with a large amount of people (up to 2000) where I would both prepare food for and clean up afterwards.
  • Greeted customers and provided needed customer service. while also maintaining food in safe and sanitary conditions.
  • I was also in charge of moving large amounts of product such as Food, Drinks, tables, liners, mainlines, kegs, across large distances maintaining quality and safety while arriving in a timely manner.
  • Communicated regularly with supervisors regarding any issues that arose during the party and making sure that the customer was both happy and satisfied.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections with both speed and accuracy.
  • Maintained inventory keeping close attention to items that we had surplus or lack of.
  • Organized the storeroom to ensure a safe working environment.

Education

Some College (No Degree) - Fire Science

Central New Mexico Community College
Albuquerque, NM

Skills

  • Task Delegation
  • Staff Training and Development
  • Operations Management
  • Product and Service Knowledge
  • Money Handling
  • Catering Coordination
  • Customer Service
  • Catering
  • Conflict Management

Affiliations

  • 4 years of computer and photography classes
  • 2 years of Culinary Classes with a year and a half of kitchen experience
  • College experience with Public speaking

Accomplishments

  • seasoned yearbook editor & chief

Timeline

Picnic Runner

Oak View Group (Isotopes stadium)
05.2023 - 10.2023

Assistant Manager

Dominoes Pizza
09.2022 - 02.2024

Some College (No Degree) - Fire Science

Central New Mexico Community College

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Roland Craine