Senior leader experienced in supporting initiatives focused on making a difference in the community, with a proven track record of success in developing staff and programs while fostering Board & community support.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Senior Residence Director
McGaw Y.M.C.A
01.2020 - Current
· I've developed community partnerships that created employment opportunities for our residents.
· I've introduced Data management software that allowed staff to track over 50,000 service transactions, resulting in increased employment and Health and wellness, reducing homelessness for our housing insecure.
· currently sit on the Homelessness Task Force. Our goal is to continue to develop policies that address the needs of our community's homeless population.
· It implements best practices in housing policies and procedures, community outreach with stakeholders, and overseeing program services to promote housing stability, including eviction mitigation and wrap-around services.
· Led the adult residential housing team in understanding, embracing, and implementing the strategic directions throughout the residence programs and services
· Serves as a department liaison to Donors and the Board of Directors through the annual presentation
· Responsible for $638,000 in expenses and Revenue generation of 1,275,000
· Develop and administer program budgets
· Oversees information management system and protocols for the residence program.
HUMAN SERVICES SPECIALIST
CITY OF EVANSTON
01.2016 - Current
Collaborate with community organizations to identify needs, designing and implementing services and programs that serve diverse groups of residents
Develop vital public-private relationships to build trust and partnerships; support the establishment and oversight of program budgets, as well as application administration
Key Accomplishments:
Contract tracing for the Health Department
Lead housing advocacy and rights initiatives for marginalized communities
In collaboration with Evanston's Cradle to Career, introducing community-wide trauma-informed services through the Resilient Evanston initiative
Successfully identified and cultivated partnerships with childcare agencies in the community, culminating to services provided to single parent households
Works with Victim Advocates to provide services to Domestic violence victims.
DIRECTOR OF HOUSING & SUPPORTIVE SERVICES
CONNECTIONS FOR THE HOMELESS
01.2007 - 01.2015
Led program management and community development activities to support homeless individuals with dignity and compassion
Negotiated contracts for fulfillment of services with external organizations; developed and spearheaded special projects with diverse internal and external stakeholders
Served as primary liaison to school administrators and staff
Evaluated and recommended improvements to administrative operations to enhance productivity
Key Accomplishments:
Administered a $2M annual budget, implementing cost controls as necessary
Oversaw all operations related to a housing program that served 20+ families coping with a range of challenges and disabilities
Designed effective curriculum in partnership with parents and school officials.
Education
Mastering Grant Writing -
University of Illinois
Chicago, IL
2015
Master of Arts - NON PROFIT MANAGEMENT
KELLER SCHOOL OF MANAGEMENT
Chicago, IL
2009.04 - 2011.06
Bachelor of Arts - Administration & Justice
SOUTHERN ILLINOIS UNIVERSITY
Carbondale, IL
2002
Skills
Areas of Expertise include:
Data Analysis
Non-profit Administration
Budget Oversight
Program Development
Relationship Building
Project Management
Staff Training & Leadership
Conflict Resolution
Affiliations
Diversity Equity Inclusion committee YMCA -CurrentEvanston Homelessness Task Force – Current Housing and Social Service Network – Y of the USA – Current Rapid Response Team, Evanston, IL, 2020Member, Hoarding Task Force, CurrentMember, Evanston Cradle to Career Program, 2020Board Member, Family Promise, 2016 – 2017Executive Board Member, Alliance to End Homelessness, 2014Member, Alliance to End Homelessness Prevention & Planning Committee, 2014