Roland Gonzalez-Sanz
Ft myers,FL
Summary
By using my strong customer service and problem-solving skills, I would like to help your company grow along with my career.
Overview
14
14
years of professional experience
Work History
Server
Roy's Hawaiian Fusion
01.2011 - Current
- High customer return rate
- Customer services skills
- Consistently top sales
- Trainer
Commercial Fisherman
Self-employeed
01.2017 - 02.2020
- Problem solving skills- which led to profitable trips
- Physically labor intensive
- Learned to work through different climates/weather
Charter Captain
Self-employeed
12.2016 - 12.2019
- Great Customer Service that led to repeat cliental
- Mechanical skills
- CPR/First-aid
Education
Vocational Degree - HVAC
Florida Academy
Fort Myers, FL06-2025
Bachelor Degree - Criminal Justice
Florida Gulf Coast University
Fort Myers, FL01-2012
Skills
- Excel while working under pressure
- Problem solving skills while under pressure
- Customer service and understanding the importance of return clients
- Sales
- Time Management
- Organizational skills
Timeline
Commercial Fisherman
Self-employeed
01.2017 - 02.2020
Charter Captain
Self-employeed
12.2016 - 12.2019
Server
Roy's Hawaiian Fusion
01.2011 - Current
Vocational Degree - HVAC
Florida Academy
Bachelor Degree - Criminal Justice
Florida Gulf Coast University