Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Roland Jones

Atlanta,GA

Summary

I am a hardworking and reliable Police Officer with a strong ability in meeting deadlines and working in team environments. Offering great people first mentality, goal oriented and always willing to get the job done. Highly organized, proactive and punctual with team-oriented mentality. Experience in undercover operations, tactical training, field training, and more.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sworn Police Officer

Atlanta Police Department
Atlanta, GA
06.2019 - Current
  • Investigated criminal and traffic offenses.
  • Apprehended suspects, prepared case reports and testified in courtroom hearings.
  • Responded to and investigated 911 calls.
  • Made arrests for violations of criminal laws and conducted background investigations.
  • Searched vehicles, buildings, homes and property for suspects, evidence, stolen property etc.
  • Assessed crime scenes upon arrival and secured areas.
  • Gathered preliminary investigation information as first responder to crime scenes.
  • Provided excellent customer service by communicating with the community and being present.
  • Coordinated with multiple other law enforcement agencies to continue investigating cases, suspects, and gather criminal intelligence.
  • Defused hostile situations involving threats to concerned individuals, self, or others.
  • Responded to alarms and disturbances to maintain safety.
  • Completed comprehensive face-to-face interviews with subjects, neighbors and employers to generate reports to document investigative findings.
  • Conducted stationary and mobile surveillance on individuals being investigated.
  • Obtained and executed search and arrest warrants in full compliance with legal protections.

Field Service Technician

Vivint Home Security
Aurora, CO
08.2018 - 06.2019
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Operated hand tools and power equipment according to corporate safety procedures.
  • Trained customers on equipment after installation.
  • Minimized customer callbacks and equipment failure by reviewing job upon completion.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Inspected fire and security alarm systems for both commercial and residential customers.
  • Planned security installations by surveying locations, laying out equipment and reading wiring plans.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Sales Consultant

Willowbrook Ford
Willowbrook, IL
12.2017 - 08.2018
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Demonstrated product features to align with customer needs.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Showcased vehicle features and took customers on test drives in local area.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Tracked updates to vehicles, changing markets and customer purchasing trends.
  • Filled out paperwork to register vehicles and complete sales.
  • Evaluated vehicles before final pickup to check for damage and completed delivery tasks.

Education

Associate of Science - Criminal Justice

American InterContinental University
Schaumburg, IL
12.2018

Skills

  • Surveillance expert
  • Criminal procedure
  • Customer service
  • Defense and Arrest Tactics
  • Search and seizure laws familiarity
  • Firearms and weapons expert
  • Patrol procedures
  • Crime scene preservation
  • CPR/First Aid certified
  • Exceptional problem solver
  • Defensive driving training
  • Human relations
  • Conflict resolution tactics
  • Active Shooter Response training
  • Use of Force
  • Deescalation techniques
  • Over 900 hours of extended police training
  • Leadership Development

Accomplishments

  • Received numerous letters of appreciation from community residents.
  • Exceeded performance goals
  • Formally commended by superiors for bravery.
  • Quality communication techniques
  • Consistently exceeded sales quotas

Certification

  • BASIC LAW ENFORCEMENT TRAINING COURSE- 2019
  • EXTENDED BASIC (ATLANTA PD) - 2019
  • A.L.E.R.R.T. ACTIVE ATTACKER INTEGRATED RESPONSE
  • BASIC TACTICAL MEDICAL
  • CJIS NETWORK OPERATOR TRAINING
  • GCIC SECURITY AWARENESS TRAINING
  • SEARCH AND RESCUE OPERATIONS
  • Certified Field Training Officer (FTO)

References

  • Major Carlo Peek (470) 426-1921 Atlanta Police Department
  • Major Ailen Mitchell (404) 323-1386 Atlanta Police Department
  • Lieutenant Germain Dearlove (678) 736-9270 Atlanta Police Department
  • Lieutenant Robert Petersen (404) 617-8144 Atlanta Police Department
  • Officer Breanna Banks (860) 970-7881 Atlanta Police Department
  • Officer Cleveland Smith (786) 597-0158 Atlanta Police Department

Timeline

Sworn Police Officer

Atlanta Police Department
06.2019 - Current

Field Service Technician

Vivint Home Security
08.2018 - 06.2019

Sales Consultant

Willowbrook Ford
12.2017 - 08.2018

Associate of Science - Criminal Justice

American InterContinental University

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Roland Jones