Roland Morales
San Antonio,TX
Summary
Hardworking Front End Cashier with extensive experience operating cash registers and processing customer payments through various point of sale systems. Delivered exceptional customer service through effective communication and teamwork, while maintaining accuracy in cash handling and transaction reconciliation. Focused on enhancing customer experiences and efficiently managing checkout processes.
Overview
1
1
Certification
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Associate Cashier
EZ Mart Stores
San Antonio, TX
10.2023 - 02.2026
- Processed customer purchases using EZ Mart Stores cash register and POS system.
- Handled cash, card, and mobile payments following store checkout procedures.
- Greeted customers and answered questions about products, prices, and store services.
- Scanned merchandise and bagged items with care at checkout counter.
- Balanced cash drawer and verified payment totals during shift closings.
- Restocked shelves near register with snacks, drinks, and impulse items.
- Maintained cleanliness of checkout area to enhance customer experience.
- Assisted with lottery, tobacco, and age-verification requests per store policy.
- Maintained cleanliness of checkout areas throughout shift.
- Processed payments by accepting cash, credit cards, and checks.
- Verified prices on items using price lists or scanners.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Balanced the register at the end of each shift.
- Stocked shelves with merchandise when needed.
- Processed returns, refunds, or exchanges according to company policy.
Education
Associates of Liberal Arts - Interior Design
Northwest Vista College
San Antonio, TX 08.2023 - 10.2026
Cast Stem High School
San Antonio, TXSkills
- Interior design
- Visual merchandising
- Customer service
- Point of sale
- Cash handling
- Product presentation
- Gift card management
- Accurate transactions
- Sales techniques
- Issue resolution
- ID verification
- Multitasking and organization
- Customer focus
- Cash handling expertise
- Stress management
- Drawer management
- Cash management
- Inventory management
- Time management
- Retail merchandising
- Guest services
- Conflict resolution
- Refund handling
- Restock products
- Upselling
- Liquor law compliance
Certification
- Level one certification in logistics
- TABC certified
Timeline
Associate Cashier
EZ Mart Stores
10.2023 - 02.2026
Associates of Liberal Arts - Interior Design
Northwest Vista College
08.2023 - 10.2026
Cast Stem High School