Roland Robinson
OKLAHOMA CITY,OK
Summary
Driven professional with a proven track record at Robinson's Garage, enhancing vehicle functionality and customer satisfaction through expert maintenance and repair services. Skilled in vehicle inspection and possesses a continuous learning mindset, significantly improving shop productivity and reducing vehicle downtime. Demonstrates a commitment to excellence and a deep understanding of interior detailing and chemical handling.
Overview
14
14
years of professional experience
Work History
Bus Detailer
Overland Charters
Oklahoma City, OK
08.2022 - Current
- Assisted in fleet maintenance, ensuring all buses were presentable and ready for service.
- Enhanced cleanliness and sanitation of buses by thoroughly detailing interiors and exteriors.
- Assisted with training new team members on proper bus detailing procedures, contributing to a skilled workforce capable of meeting company standards.
- Supported compliance with health regulations through meticulous attention to detail during the cleaning process.
- Emptied trash receptacles and removed trash from vehicle interiors.
- Performed routine inspections of buses after each cleaning session, ensuring all areas met established cleanliness criteria before returning them to service.
Mail Processing Clerk
United States Postal Service, USPS
Oklahoma City, OK
09.2012 - Current
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
- Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
Apprentice Automotive Mechanic
Robinson's Garage
Oklahoma City, OK
05.2010 - Current
- Collaborated with senior mechanics to develop deeper understanding of advanced automotive systems and best practices.
- Improved customer satisfaction by providing thorough maintenance and repair services on various vehicle models.
- Provided excellent customer service, explaining technical information in layman''s terms when necessary.
- Performed preventative maintenance tasks, prolonging the life of customers'' vehicles and reducing future repair costs.
- Increased overall shop productivity by assisting team members with their work when possible.
- Utilized diagnostic tools to accurately identify issues with vehicles, leading to faster resolution and improved customer satisfaction.
- Adhered strictly to safety protocols while performing repairs, minimizing potential risks to self and others in the workshop environment.
- Efficiently managed paperwork such as job cards and invoices which led to a streamlined workflow at the service center.
- Enhanced shop efficiency by maintaining a clean and organized workspace, ensuring quick access to tools and equipment.
- Mastered the use of specialized tools and equipment, ensuring precision and accuracy during complex repair tasks.
- Reduced vehicle downtime for clients by completing repairs accurately and efficiently.
- Conducted test drives before returning serviced cars back to customers ensuring smooth functioning after repairs.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Education
Oklahoma City Community College
Oklahoma City, OKSkills
- Deep cleaning expertise
- Continuous learning mindset
- Chemical handling knowledge
- Physical stamina and strength
- Interior Detailing Mastery
- Vehicle Inspection Acumen
- Hand tools
- Interior and exterior cleaning
- Vehicle Inspection
Timeline
Bus Detailer
Overland Charters
08.2022 - Current
Mail Processing Clerk
United States Postal Service, USPS
09.2012 - Current
Apprentice Automotive Mechanic
Robinson's Garage
05.2010 - Current
Oklahoma City Community College