Juan Garcia
Donna,TX
Summary
Dynamic and detail-oriented professional with a proven track record at Valley Metro, excelling in deep cleaning and safety inspections. Recognized for enhancing passenger comfort and reducing operating costs through effective resource management. Strong communicator and team collaborator, committed to continuous learning and delivering high-quality results in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Bus Detailer
Valley Metro
09.2024 - Current
- Emptied trash receptacles and removed trash from vehicle interiors.
- Increased passenger comfort by addressing any cleanliness concerns promptly and effectively.
- Reduced operating costs through careful management of resources and waste reduction.
- Promoted safety by identifying and reporting any potential hazards or issues found while detailing buses.
- Maintained inventory of cleaning supplies, anticipating needs and placing orders accordingly to prevent stock shortages.
- Upheld company standards for vehicle appearance by consistently delivering high-quality workmanship.
- Optimized time management skills to meet deadlines while maintaining consistent quality levels in bus detailing services provided.
- Developed effective techniques for removing tough stains from upholstery, enhancing overall bus appearance.
- Supported compliance with health regulations through meticulous attention to detail during the cleaning process.
- Enhanced cleanliness and sanitation of buses by thoroughly detailing interiors and exteriors.
- Performed routine inspections of buses after each cleaning session, ensuring all areas met established cleanliness criteria before returning them to service.
- Streamlined detailing process with efficient use of cleaning tools and supplies.
- Demonstrated flexibility in adjusting to varying schedules, ensuring all vehicles were cleaned as needed.
- Assisted in fleet maintenance, ensuring all buses were presentable and ready for service.
- Cultivated a positive working environment through effective communication with colleagues and supervisors about work progress, challenges, and potential improvements.
- Embraced opportunities for professional growth by attending training sessions and workshops to enhance bus detailing knowledge and skills.
- Collaborated with team members to complete bus detailing tasks in a timely manner, supporting overall operations efficiency.
- Contributed to customer satisfaction by maintaining a clean and safe environment for passengers.
- Maintained clean, tidy and safe work environment.
- Adapted quickly to evolving business needs, taking on additional responsibilities when necessary for smooth operation continuity within the organization.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Refilled gas tanks and documented fluid levels.
- Removed dirt and debris from vehicle and equipment interiors.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Utilized high-pressure washers to clean vehicles and equipment.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Polished windows and mirrors of vehicles and equipment.
- Followed safety guidelines for cleaning vehicles and equipment.
- Maintained records of cleaning activities.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Sales Associate
Chain Saw City
10.2014 - 03.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Collaborated with team members to achieve monthly sales targets.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Inventory Control Specialist
Walmart
03.2012 - 10.2014
- Completed daily cycle counts to maintain accuracy of records.
- Completed physical inventory counts each month.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Identified obsolete or slow-moving items in the warehouse for liquidation, helping free up valuable storage space for more profitable products.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Used equipment like forklifts and pallet jacks to move inventory.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
- Performed data entry and completed proper paperwork.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
Security Guard
Western New Mexico Security
09.2011 - 12.2011
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked and verified photo identification prior to granting facility access.
- Responded quickly to emergency situations to assess and deflect issues.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
- Coordinated with local law enforcement during investigations, aiding in resolution of several critical incidents.
- Examined doors, windows and gates to verify security.
- Investigated suspicious activities and persons to maintain security of premises.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Multichannel Transmission Systems Operator
United States Marine Corps
07.2007 - 07.2011
- Safeguarded equipment integrity by performing thorough preventive maintenance checks, ensuring optimal performance at all times.
- Reduced downtime during outages by rapidly diagnosing issues and providing efficient solutions for hardware or software problems.
- Supported mission planning activities, ensuring communication strategies were aligned with overall objectives and requirements.
- Provided vital support to team members, offering technical advice and guidance on multichannel transmission system operations.
- Streamlined operations with the installation, operation, and maintenance of tactical communications systems.
- Mitigated potential risks to network security with diligent monitoring of unauthorized access attempts and implementing appropriate countermeasures when necessary.
- Improved network performance by conducting thorough inspections on satellite communication systems.
- Exceeded performance expectations as a Multichannel Transmission Systems Operator, consistently meeting tight deadlines under challenging conditions.
- Demonstrated adaptability and flexibility in response to changing mission requirements, effectively adjusting communication strategies as needed.
- Enhanced user experience by delivering comprehensive training sessions on multichannel transmission system usage to fellow operators.
- Maximized system functionality with timely software updates and security measures implementation for all associated equipment.
- Maintained accurate records of system configurations, updates, and maintenance activities to ensure traceability and adherence to established protocols.
- Enhanced communication efficiency by managing and operating multichannel transmission systems.
- Evaluated hardware and software to determine efficiency, reliability and compatibility with existing systems.
- Followed standards and procedures to maintain safe work environment.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Accurately read, understood and carried out written instructions.
- Developed and implemented procedures for preventive maintenance, backup, and data recovery.
- Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
- Communicated effectively with vendors to determine pricing and technical specifications for available hardware, software and services.
- Assessed facilities to determine capacity and needs for telecommunications systems.
- Developed cost estimates for system and component implementation and operation.
Education
Diploma -
United States Army Signal Center of Fort Gordon
Fort Gordon, GA04-2011
Certificate -
Marine Corps Communication Electronics School
Twentynine Palms, CA03-2008
High School Diploma -
Weslaco East High School
Weslaco, TX03-2007
Skills
- Deep cleaning expertise
- Chemical handling
- Safety consciousness
- Physical stamina and strength
- Continuous learning mindset
- Quality control standards
- Pressure washing proficiency
- Interior detailing mastery
- Window cleaning precision
- Sanitization procedures
- Odor removal strategies
- Exterior detailing excellence
- Window cleaning
- Interior and exterior cleaning
- Time management
- Attention to detail
- Multitasking and organization
- Hand tools
- Team collaboration
- Clear communication
- Vehicle inspection
- Relationship building
- Task prioritization
- Physical stamina
- Power equipment operation
- Safety inspections
- Mechanical aptitude
- Engine cleaning
- Vehicle transport
- Safe cleaning with chemicals
- Repair identification
- Teamwork
- Willingness to learn
- Teamwork and collaboration
- Reliable and responsible
- Machine operation
- Strong work ethic
- Vehicle safety and maintenance
- Problem-solving abilities
- Honest and dependable
- Multitasking
- Excellent communication
- Organizational skills
- Team leadership
- Adaptability and flexibility
- Self motivation
- Creative thinking
- Heavy lifting
- Safety standards and protocols
- Decision-making
- Microsoft office
- Effective communication
- Team cooperation
- Reliability
- Problem-solving aptitude
- Active listening
- Waste disposal
Timeline
Bus Detailer
Valley Metro
09.2024 - Current
Sales Associate
Chain Saw City
10.2014 - 03.2020
Inventory Control Specialist
Walmart
03.2012 - 10.2014
Security Guard
Western New Mexico Security
09.2011 - 12.2011
Multichannel Transmission Systems Operator
United States Marine Corps
07.2007 - 07.2011
Diploma -
United States Army Signal Center of Fort Gordon
Certificate -
Marine Corps Communication Electronics School
High School Diploma -
Weslaco East High School