Ryan Patterson
Tempe,AZ
Summary
Dynamic professional with a proven track record at Valley Metro, adept in parts identification and enhancing customer satisfaction through exceptional service. Skilled in team collaboration and problem-solving, consistently achieving project deadlines and increasing client satisfaction. Demonstrates strong verbal and written communication, driving results with efficiency and a focus on safety procedures.
Professional with solid background in parts inventory management and logistics. Adept at maintaining organized and efficient parts storage, ensuring timely and accurate order fulfillment. Focused on team collaboration and responsive to changing needs to achieve optimal results. Skilled in inventory control, data entry, and customer service, with reliable and adaptable approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Parts Clerk
Valley Metro
01.2023 - Current
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
- Coordinated with technicians to identify needed parts quickly, minimizing downtime for repairs or maintenance work.
- Maintained a clean and organized workspace, enabling efficient operations and easy access to necessary parts.
- Handled shipping and receiving duties efficiently, ensuring that parts arrived on time and in good condition for customers'' needs.
- Provided exceptional customer service by answering questions knowledgeably, providing timely updates on orders, and resolving any issues promptly.
- Received and stocked the shelf's of all the parts.
Pipe Layer
Arizona Fire Prevention
01.2021 - 10.2022
- Enhanced workplace safety by consistently following standard operating procedures and wearing appropriate personal protective equipment.
- Observed all safety measures and company equipment policies to prevent job site accidents.
- Installed fire sprinklers in apartment units
- Organized inventory to have a quicker progretion
Team Manager
McDonald's
01.2020 - 01.2021
- Led employee relations through effective communication, coaching, training, and development.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Achieved project deadlines consistently by closely monitoring progress and proactively addressing any potential roadblocks.
- Increased client satisfaction with timely project delivery and consistent updates.
Sandwich Maker
SUBWAY®Restaurants
09.2019 - 01.2020
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Greeted guests, promoted specials, and took orders.
- Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
- Reduced food waste with careful ingredient measurement and proper storage techniques.
- Executed sandwich artistry duties with very low occurrence of errors.
- Managed cash transactions efficiently while adhering to company policies for financial security measures.
Construction Laborer
Uptrend
12.2018 - 08.2019
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Enhanced client satisfaction by maintaining a clean and organized work environment throughout the construction process.
Cashier
Walmart
12.2016 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
No Degree -
Alhambra High School
Phoenix, AZ01-2019
Skills
- Problem-solving skills
- Team collaboration
- Shipping and receiving
- Verbal and written communication
- Clean driving record
- Safety procedures
- Training and coaching
- Vehicle operations
- Supply orders
- Returns processing
- Counter support
- Parts identification
Certification
- Forklift Safety and Inspector Certification - Occupational Safety and Health Administration (OSHA).
Timeline
Parts Clerk
Valley Metro
01.2023 - Current
Pipe Layer
Arizona Fire Prevention
01.2021 - 10.2022
Team Manager
McDonald's
01.2020 - 01.2021
Sandwich Maker
SUBWAY®Restaurants
09.2019 - 01.2020
Construction Laborer
Uptrend
12.2018 - 08.2019
Cashier
Walmart
12.2016 - 01.2018
No Degree -
Alhambra High School
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