Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. Two years of progressive IT experience.
Overview
5
5
years of professional experience
Work History
Computer Lab Administrator
LAUSD
City of Los Angeles, CA
02.2006 - 02.2009
Monitored networks and network devices to resolve technical problems quickly.
Resolved issues and escalated problems with knowledgeable support and quality service.
Maintained flexible schedule and responded to weekend emergencies.
Administered computer lab developing skills of students with third party software, running network and implementing solutions on 100+ individuals.
Computer Course Teacher
LAUSD
Los Angeles, California
02.2006 - 02.2008
Delivered engaging curriculum to 30+ students through diverse methods of classroom instruction, computer lab activities and non-online learning systems.
Delivered clear, effective feedback to improve quality and efficiency of student-developed websites.
Created clear, engaging lessons for 6 hour days to draw interest and develop students' to navigate desktop.
Attended faculty meetings and professional development opportunities to stay abreast of current teaching strategies and content knowledge related to Math/Computer developments.
Education
Bachelor of Science - Mathematics
CSUSB
San Bernardino, CA
12.2004
Skills
Vendor Relations
Verbal and Written Communication
Software Management
Disaster Recovery
Administration
Windows
IBM products
Accomplishments
Collaborated with team of 5 in the development of computer based learning.
Resolved product issue through consumer testing.
Achieved higher learning by completing software administration with accuracy and efficiency.